“ “Just to say many thanks to the wonderful carers at Home Instead I have never been looked after so well in all my days of having home care. I would definitely recommend your company to anyone that requires home care, especially on a personal level. It’s also lovely from a personal perspective to have carers that you can have a laugh and a chat with and feel relaxed in their company and then be left by them not feeling stressed out. ALL PRAISE HOME INSTEAD” ’’
"I am quite pleased with the standard of service provided. The current carers are punctual and courteous and I intend to carry on with the service."
- R S
"This is my second review of this company and my views have only improved on the last. This company continues to offer an excellent service not only to my father but they also ensure that we as a family are always consulted."
I have now been receiving care from Home Instead for approx 4 months. My carers are not only professional, they are like my new friends. Every day it's like a friend dropping in, always ready to listen to any of my problems but mainly while doing their work we have a laugh. This makes me happy.
- Mrs H
Mr G D,
The carers are always cheerful and very helpful and are quick to learn any idiosyncrasies of the client and respect house rules.
Mrs S W - Reading
I have been going through treatment for Breast Cancer and these guys have been amazing. Professional, Kind and just get on with anything i need doing, I am very impressed and its helped my recovery as I don't have to worry.
We get talked through how the company was first set up, how Phillip got involved. We get introduced to clients by someone from office. We get taught to stay with our clients for an hour which helps us understand the needs of our clients and help built a relationship within work environment.
Linda & Jane (Daughters)
We wanted to say a big 'Thank you' for the excellent care you gave our mum, Annemarie. Your bright, cheerful energy kept her 'Seeing the funny side of life'.
L D, Reading
On behalf of Jane and myself, a big thank you to you and the wonderful carers who looked after Mum so well. She loved them and really benefitted from their care and attention.
J, G & T (clients children)
We would like to say a sincere thank you to everyone of you for the care given to our parents Miriam and Derek. Your dedication enabled dad to spend most of his final days at home and for mum to stay in her home until she became very poorly.
Mr J F, Reading
I just wanted to say a big thank you to Mum’s carers for the ‘extra’ they did for Dad’s welfare last week.
They showed a highly professional and caring attitude and I just wanted to express my appreciation to you and Chloe, Michelle and Samantha for all that you did.
Mr R. Reading
At first, I was quite apprehensive about having someone come into my home to help me. However, the service is really good and Jo has been an absolute god send.
Mrs W, Streatley
My husband has felt so secure and confident with you helping us and I want you to know how much we appreciate your time with us.
Mrs T, Caversham
Dear Wonderful Staff, especially Dear Sue,
Thank you very, very much for your truly careing and loving help to my husband. He so enjoyed the help that Sue gave so willingly and so gently.
He really bonded with her, me also. She was a wonderful support to us both in our time of need.
Bless you all for your support- you were all so terrific and words cannot express our gratitude to Home Instead.
C H - West Berkshire Council
I would like to pass on a compliment from Mrs A’s family regarding what a fantastic job your carer’s are doing and how happy they are with your services.
I was going to email you, Sophie and Phil today just to say a massive thank you for giving me the opportunity to do this job. I absolutely love it and I love the clients. I don't think I have ever felt so self satisfied in a job, it really is amazing and I can't thank you all enough!