Meet the team

Owner Philip Keohane

Philip Keohane - Owner

Prior to becoming a Home Instead owner here in Reading in 2011, I had previously worked in and around the healthcare sector for over 10 years. The poor experiences that my parents had with care for my father in the family home lead me to believe that there must be a better way of supporting people to continue living meaningful lives at home. Home Instead’s vision of what good care should look like mirrors my own personal values so the last 10 years have been a truly gratifying experience.

We have a fantastic team of Care Professionals that I am immensely proud of. They share a common desire to support our clients as individuals, giving them the best care possible. They in turn are supported by an enthusiastic and well led team of supervisors, administrators, and care management.  

Here in Reading, Home Instead has been operating under my stewardship for over 10 years. We are firmly embedded within the local community, supporting other organisations such as the Reading Dementia Action Alliance, local community projects and Tilehurst Bowls Club where we are a sponsor and trough that hold activities which our clients and their family carers attend.

Tracey Pearce - Care Manager

Tracey Pearce - Care Manager

I fell into working in the healthcare sector over 10 years ago when I wanted to return to work after having my children, my Son now 20 and my Daughter 15! I wanted something that would fit in around the school run. I have two dogs who I love taking for long walk's in the countryside near where we live. I have worked in the field as both a carer and in a supportive role to physiotherapists and OT’s with the NHS and then into the office utilising my admin skills as a care coordinator, then a Care Manager and then to my previous role as Registered Manager for one of the largest domiciliary care companies in West Berkshire. 

I am so excited to be part of the Home Instead team and sharing my passion for delivering high quality care across the Reading area.

Gay Cross - Office Manager

Gay Cross - Office Manager

I joined the Reading office of Home Instead in March 2012 as I was looking for a new career challenge in an environment where I could make a really positive impact on the lives of others.

Prior to joining Home Instead I had worked previously in a number of financial roles both locally in the Reading area and across the UK.

What excites me about Home Instead is their dedication to help the elderly to stay in their homes longer. I have met some wonderful people, clients and other  CAREGivers and enjoy working with them very much.

Training is a key part of our development and my manager is very encouraging and supportive for me to take my Diploma exams.

We are growing steadily day by day and I am excited to be part of such a dedicated and friendly team. I am looking forward to the new challenges as we grow.

Julie Bull - Field Supervisor

Julie Bull - Field Supervisor

Hi, I’m Julie I joined Home Instead Senior Care Reading in July 2014. I have been in the caring profession for over five years I started at Home Instead as a CAREGiver and I have now progressed to a field supervisor. I work alongside the Care Manager to support the clients and CAREGivers to deliver a great service. At the end of the day I’m glad that I have made the clients happy. I have just become a grandmother for the first time and love spending time with him and my family. Twice a year we meet up with my husband’s ex-army Regiment. I also enjoy playing darts.

Sarah Stevens - Field Supervisor

Sarah Stevens - Field Supervisor

Hi
I’m Sarah and I joined Home Instead Reading January 2022. I have worked within the care sector for many years expanding my knowledge and skill set.
I am very excited to join the Home Instead family promoting their values and building a strong team.
In my spare time I enjoy spending time with my family and travelling.

Veronica Casarano - Care Coordinator

Veronica Casarano - Care Coordinator

Hi, I am Veronica. I am Italian and and have lived in the UK since April 2019.

In Italy I took part in a charity association which collects funds for the Paediatric Oncology Department for almost 6 years. I love children and animals, indeed I worked as a Babysitter and Dog sitter for 7 years. In the meantime, I was studying Psychology at the University.

I have always been attracted to England and its beautiful landscapes, so I decided to move here and start my career in the care industry for almost a year. I then improved my office skills and my English knowledge in the Facilities Management sector.

I describe myself as curious, enthusiastic, funny and friendly, but especially good at cooking home-made pasta! I love to read, I play piano, and I am always ready to learn and improve myself. 

I joined Home Instead in June 2021 as a Care Coordinator and from the beginning I was certain that I found a company with a positive work environment and core values that align with my own. The way we help our clients is amazing and makes me feel I am finally in the right place. I am so excited to work with this amazing team and help make a true difference to the lives of our clients.”

Hayley Phillips - Community Liaison Executive

Hayley Phillips - Community Liaison Executive

I've spent the last 10 years helping to care for my grandparents whilst working full time in aviation. I joined Home Instead as a CAREGiver in June 2020 alongside continued care for my grandparents and my job at Heathrow. However, the more time I spent in and around care the more I wanted to know, leading me into the role of Recruiter and Community Liaison Executive. I'm really looking forward to getting out into the community and getting to meet everyone. My grandparents taught me so much I can’t wait to bring this all together in my role

Our Care Professionals

We are fortunate to have a fantastic team who share our passion for enhancing the lives of the people we assist. They come from a variety of backgrounds and life experiences, have differing interests and hobbies, but all gain immense satisfaction from touching the lives of the people they come into contact with.