Meet the team

Helen Brown

Helen Brown. Franchise Owner and Registered Manager


My own Mum was thankfully in receipt of really good care in the later stages of her life. I was able to see first-hand just the transformation it had on her wellbeing, despite her being so desperately unwell. I know that the sad reality is that many are not as fortunate, and I have set out to make it my mission that no one needlessly endures poor quality care.

Recognising potential was what drove me within my previous career as a primary school teacher and is what drives me now.  Whether a person is 8 or 88 does not negate the fact that they all have hopes, dreams and aspirations. My task is to find out what these are and ensure that these goals are met and exceeded with dignity and care.

I am fortunate to have been intrinsically involved with the wider Home Instead family now for several years as either owner and/or manager of two previous offices. I can honestly say that without fail I have yet to meet someone in Home Instead that does not feel passionately about what we do. It really is who we are. Whilst with my previous offices we were inspected by the Care Quality Commission (CQC) and rated as Outstanding, an achievement given to only 3% of providers. To achieve this twice in two different territories is an achievement I am very proud of and I intend to ensure that Home Instead Portsmouth follows suit as befits the people of the Portsmouth area.

I am the proud mum of 3, tall, talented, handsome sons: The Adventurer, The Musician, and The Artist. AKA Sam, Josh  and Zac. In my spare time I like to dance and sing. Not necessarily all at the same time, but it has been known! I also enjoy a daily walk by the sea looking across at this fine city we serve.

Teona Wingate

Teona Wingate. Recruitment and Retention.

Hello, I’m Teona and my role is to find and recruit the right people to join our wonderful team of CAREGivers. Having met Helen networking I was immediately taken by Helen’s delightful nature and Home Instead’s unique approach; caring about, rather than caring for. I was absolutely thrilled to be approached about joining the team to help Home Instead Portsmouth to grow.


I’ve had a varied career encompassing work in the public sector, family-run and large corporate businesses as well working and volunteering for charities. Helping people and investing my time in the greater good has always been a driving force for me.


I bring bundles of enthusiasm and positivity to everything I do. I start each day with a grateful heart and believe, with everything in life, the more you give the more you will receive. Let’s face it, nothing worth having, or doing, comes easily.


An avid environmentalist and animal fanatic I simply adore my dog Kimba (a rescue from Romania) and cat (from Cats Protection). I am a huge foodie and even made it to the regional finals of ITV’s Britain’s Best Dish (with hilarious consequences).


If you’re interested in a career with Home Instead or wish to find out a bit please get in touch, I would be delighted to speak with you.

Hayley Baines

Hayley Baines. Administrator

Hello I’m Hayley.


I found Home Instead in August 2021 and was impressed by their values, ethos and determination to change the face of ageing. I am new to the care Industry, and I am proud to be part of an incredible team who are all passionate for providing high quality care. I have always been a people person, my love for people and my passion to care and look after people got stronger when I became a mum and I knew going back to work after having my children I wanted to work within the care industry. I started off as a CAREGiver in August 2021 which has been a fantastic experience, from companionship care to home help and housekeeping through to personal care I have enjoyed every part of it. Getting to know some incredible clients and seeing first hand the benefits of relationship-led care, I am committed to supporting older people to stay in the comfort of their own homes, which I really feel is invaluable.

I was then offered an office role as office administrator, helping the office to run smoothly. I have really found myself here, and feel blessed to be working with such an amazing team whilst doing a job I enjoy so much.

When I am not working, I spend my time with my 2 beautiful children and our hoard of animals! They keep me very busy but also keep my heart very full.