The Third Stair

To view Home Instead Senior Care’s national awards, please click here

Norwich's Leading Home Care Provider

At Home Instead Norwich we truly believe that living at home in the place you know and love is the best place to be as you age.

Ageing is a natural part of life that can make simple daily tasks become increasingly challenging. Our professional CAREGivers can support you to maintain independence at home with our tailored and specialised range of private home care services.

We are proud to be the only care provider in Norwich to receive a 2019 Eastern Region Top 20 award. This award is based on reviews from our clients and their families. It is the third consecutive year we have won the award.

Personalised Home Care Services in Norwich 

Home Instead Senior Care Norwich was set up in February 2010 by Chris and Akie Carter as part of the national Home Instead family. 

Our services are designed to support your individual requirements, so whether you require “personal care” in Cringleford, “home help” in Eaton, “live in care” in Thorpe St Andrew, “overnight care” in Drayton or “dementia care” in Taverham, we will work with you and your loved-ones to provide the support you need to continue living safely and well in your own home.

Our friendly and professionally trained CAREGivers are matched to your personal needs and committed to your safety and wellbeing. 

To find out more, call us on 01603 963317 or complete the enquiry form below. Our friendly team are here to help


Enquire now

If you would like to know more about how homecare could benefit you or your loved one please submit your details below.

Advice & Support

Advice and support on ageing from the Home Instead network.

Eldery man celebrating after playing football

How to age well

Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.

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Latest News

Check out the latest news and events from Norwich

Happy and safe staff celebrate survey results at Home Instead Norwich

Happy & Safe Staff, Equals Happy & Safe Clients

A Norwich based home-care company has been given the thumbs up by its CAREGivers as a safe and positive company to work for, according to a recent independent satisfaction survey.

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Client Experience Manager Emma is happy with her promotion to Registered Manager

Promotion for Caring Role Model Emma

Emma Wilson, Client Experience Manager at Home Instead Senior Care Norwich, has successfully completed her interview with the independent regulator of health and social care services in England, the Care Quality Commission, to become the office's new joint registered manager.

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Keeping Elderly Safe In The Hot Weather

Keep Cool, Stay Safe, This Summer

As the temperature continues to rise in the UK, Home Instead Norwich would like to provide you & your loved ones with some useful tips on how to keep cool and protect your health during the summer.

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Elderly lady knitting whilst staying safe at home

Helping Older People Stay Safe and Well at Home

Recent months have created unprecedented challenges for older people in our communities and those who care for them. Social distancing, shielding and self-isolation measures designed to protect the over 70’s and those most vulnerable can increase loneliness and cause additional health risks if appropriate support isn’t provided.

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Elderly lady using technology

Norwich Families More Connected Than Ever

Local homecare company, Home Instead Senior Care Norwich, who provide care to clients in their own homes, have recently conducted a survey which revealed that 50 per cent of elderly people in the local area are said to be using Zoom, WhatsApp and FaceTime in order to check-in and connect with their loved ones.

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