Be part of an award winning team
Care Coordinator / Scheduler
Home Instead Senior Care is the UK’s leading home care provider for the elderly, and the North Devon & Exmoor office is rated Outstanding by the CQC, one of the Top 20 Homecare providers in the South West, and is a 5* accredited Employer. We are growing and are looking for a caring, enthusiastic problem solver who can enhance our existing team.
The successful candidate will be responsible for a range of tasks within a busy office, particularly arranging CAREGiver schedules, communicating these to CAREGivers and clients, and managing any required changes. This will be a full time permanent role.
The Scheduler will work as part of a team and report to the Registered Manager, ensuring that our CAREGivers have all the necessary support to continue providing an outstanding service to our clients.
Duties include, but are not limited to;
Scheduling of visits to clients, and communicating schedules to clients and CAREGivers
Dealing with alterations to schedules caused by unforeseen circumstances
Matching CAREGivers to new clients in conjunction with client services team, and arrange introductions
Manage CAREGiver annual leave
A driving licence and own vehicle are essential.
This role is for 40 hours per week, as well as on call duties on a rota basis, averaging one week in 6. We are offering an excellent remuneration package and ongoing development opportunities for the right person.
The successful candidate will need to demonstrate an aptitude for solving problems, resource planning and dealing with multiple tasks simultaneously. You may not have direct experience of scheduling or logistics, but if you enjoy logic puzzles and organising tasks then this will probably suit your personality, and we can teach you the skills required.
We believe that our CAREGivers are our greatest asset, and are passionate about the way we support both them and our clients. The successful candidate will need to demonstrate enthusiasm for and experience of dealing with people to maintain the excellent job satisfaction rate within our team.
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.