Pauline crowned West Midlands Care Awards Winner

Local Sollihul lady, Pauline Rose of Home Instead Senior Care, picked up the Home Care Worker Award at the Great West Midlands Care Awards 2011, held on 15th October at the International Convention Centre in Birmingham.
 
The care awards celebrate excellence across the social care sector and pay tribute to individuals who have excelled in their work. Pauline picked up her award at the glittering awards ceremony which was hosted by Alison Hammond and beat the 6 other finalists to be named Home Care Worker 2011.

56 year old Pauline has been working for Home Instead for 18 months and was honoured to receive this award. The Home Carer Award is presented each year to an individual who consistently provides a high quality standard of care for people living in their own homes. Evidence of dedication, awareness of colleagues and career development through training are also important elements for the judges.

Pauline was nominated for the award by Tracy Ferreria, who owns and runs the Solihull office of Home Instead. Commenting on Pauline, Tracy said, “Obviously we all know how hard Pauline works and were keen to put her forward for this award. However, we knew we had made the right choice with this nomination when four of Pauline’s clients took the time to write letters about what an exceptional caregiver she is. One client said they had ‘struck gold’ getting Pauline as a caregiver and that her ‘pleasant manner and nature’ put them at ease immediately, as she has an obvious desire to care.”

“Pauline was completely overwhelmed to even be nominated for the awards so to win it was a complete shock for her! However, she is most definitely a deserving winner and we are so pleased that the judges rewarded her for her outstanding commitment to her clients.”

Tracy concluded:  “Pauline is a wonderful caregiver and we are very proud of her achievements, she demonstrates clear empathy to all her clients and provides a dignified and personalised service. Pauline thoroughly deserves this recognition and now we will all keep our fingers crossed and wish her lots of luck for the national finals in London."

Photo caption: (L-R) Award winning caregiver Pauline Rose is joined by Home Instead Solihull owner Tracy Ferreria and care manager Sonia Tenniswood.

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home