Fantastic results for Home Instead at National Care Awards

Home Instead Norwich Senior CAREgiver Jackie Rutterford, winner of the 'Dementia Carer' award, alongside other attendees

Home Instead is delighted to announce that Jackie Rutterford, Senior Caregiver at Home Instead in Norwich, collected the coveted national ‘Dementia Carer’ award at the finals of this year’s prestigious Great British Care Awards (Saturday 22 June).

The ‘Dementia Carer’ award is presented to an individual who can reflect the specific skills needed to manage and deliver services sensitive to the needs of older people with dementia. The judges were impressed by Jackie’s openness and tenderness, linked with her absolute concentration on the needs and preferences of the individual with dementia. She always sees the whole person and views the task of supporting them as seeking out and using a whole range of opportunities for them. Her persistence and imagination in tailoring her support very specifically to the individual ensures very special care.

The glittering awards ceremony, held at the Grosvenor House Marriot Hotel in London, was presented by TV personality Fiona Phillips.

The awards celebrate excellence across the social care sector and pay tribute to individuals who have excelled in their work.

Home Instead had three other finalists at the awards, all of whom, like Jackie, had won their regional finals.

CAREGiver Tracey Davies from Barnet received her finalist award in the ‘Care Newcomer’ category, Dionne Mant from Wimbledon was a finalist in the ‘Home Care Worker’ category and Care Manager Cathy Dyer, took home a finalist award for ‘Home Care Registered Manager’.

Commenting on the award winners, Trevor Brocklebank, CEO of Home Instead said, “It gives me great pleasure to see the work our teams do across the country being recognised at such a prestigious event. My congratulations go to Jackie, Tracey, Dionne and Cathy.


“The work we do enriches the lives of older people and gives invaluable support to their families and it is our stated aim to change the face of ageing. We pride ourselves in arming our caregivers with the appropriate knowledge and training, so that they can best support their clients’ needs. Our unique Alzheimer’s and other forms of dementia  training uses innovative and effective techniques in order to enable our carergivers to manage the many different and sometimes challenging behaviours associated with dementia. It is also the only dementia training in the UK to have been accredited by City & Guilds.”