Home Care in Highcross

Home Instead has proudly expanded its support services to families across Newport, Chepstow, Cwmbran, and the charming area of Highcross. What began as a family-run business has evolved into a respected premium care provider, dedicated to serving our local communities. We are grateful to have earned the trust of families in these areas, as reflected in our outstanding rating of 9.9 out of 10 on homecare.co.uk.
Highcross, known for its peaceful residential neighbourhoods and close-knit community, is an important part of our service area. We take pride in being part of this welcoming community, providing compassionate care to local families who depend on our support. Our recognition as one of Wales’ Top 20 Home Care Providers highlights our commitment to excellence. However, what truly matters to us are the meaningful connections we build between our valued clients and our dedicated Care Professionals. Each day, they make a genuine difference in the lives of those they care for, creating a supportive environment that feels like family

At our organization, we take the time to understand not only our clients’ health needs but also the little things that enhance their daily lives in Highcross. Whether it’s enjoying a walk leading towards the fourteen locks or assisting with household tasks, we are dedicated to creating personalized care packages that allow us to support our clients wholeheartedly. We offer a wide range of support from companionship, Dementia Care, Personal Care and Live in care – to name a few.
Highcross, known for its friendly community and proximity to beautiful green spaces, provides a welcoming backdrop for our services. Our Care Professionals undergo comprehensive training at our local office, ensuring they are well-prepared to meet the specific needs of our clients. We recognize the importance of consistency, which is why you will always see familiar faces who truly understand your routines and preferences.

At Home Instead, located in Newport, Cwmbran, and Chepstow, our primary focus is on our clients, and we are dedicated to delivering outstanding care and support. This dedication is realized through ongoing training and professional development for our entire staff. We take a personalized approach by carefully pairing our care professionals with clients based on their specific needs, ensuring that we meet each client’s distinct requirements effectively. Whether clients require Dementia Care, Companionship Care, or Sleep-in or Wake-in night care, we tailor our care packages to suit their needs. Acknowledging that support requirements differ among clients, our care professionals undergo a comprehensive and extensive training program at our offices in Rogerstone, Newport. We highly appreciate the feedback we receive; below are some testimonials from our clients in the region which was collected from our praiseworthy.
“Brenda is amazing for the job she is doing”