Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"I would like to express our gratitude to you and all the staff involved in mam's care. Life would have been so much more difficult without you all, so please pass on our sincere thanks - GS daughter of client"
"Used Home Instead Senior Care to care for my dad over the last 18 months or so. Very happy with all aspects of the service. Staff are all very obliging and always went that extra mile to accommodate all of our..." Lynda - daughter of Client 
"Home Instead has provided personal care for my 86 yr old mother since May 2015. My brother and I chose Home Instead because they came across as more professional, friendly and compassionate than any other care..." Alan - Son of Client

"The service provided by Home Instead has been unfailingly good. I have no complaints at all."

Arthur - Client

"Pauline the CAREGiver  "She is the best thing since sliced bread""

Mrs M - Daughter of client

"Vanessa was involved with a client during end of life care sadly the client passed away. The District Nurse was assisted by Vanessa she said "Vanessa did a fantastic job and Home Instead should be very proud of her."    "

District Nurse 

"A huge thanks to all those involved in the care of my mother. Everyone was wonderful and provided an excellent service. I would not hesitate to recommend Home Instead in the future.  "

Mrs C - Daughter of client in Gosforth

"Excellent, high quality service provided. My father's CAREGiver (Lisa) has engaged him very successfully and has made a massive positive impact on his quality of life."

Graeme - Son of Client - Gosforth

"A huge thank you for all of your assistance over the last year. it made a tremendous difference to me as I could be assured that someone was here to help mum Thank you and best wishes to you all."

Mrs W.

"Thank you for sending such lovely people the girls are a great help."

Mrs B - Client

"Linda is doing a great job with my mother keeping her at home during the last year"

Mrs W

"Please pass on my appreciation to the CAREGivers they are so kind and caring."

Mrs M - Gosforth

"The care provided for my late mother and now my elderly father is excellent. Any requests, problems or concerns are dealt with and resolved speedily. I would not hesitate to recommend Home Instead"

Mrs Parker - Tynemouth

"I could not have managed to stay at home if it wasn't for Home Instead, all the staff are very helpful and will do anything to help me. I can not praise the whole service enough. I would recommend them time and time again, they certainly do what they promise, fantastic service!"

Joy B

"My CAREGiver is always smart and friendly she acts as part of the family and is ever ready to engage in sensible discussion. She keeps me well fed and seems always ahead of the game. Since becoming involved with Home Instead my life has improved 100% "

David R. - Kingston Park

"Here are some thoughts about our CAREGiver " Loving, Organised, Realistic, Raring to go, Amazing, Intuitive, Never at a loss, Energetic.""

Mrs A - Gosforth

"Thank you to everyone for the care provided to my Mum by Home Instead. It was very reassuring to know that she was being cared for so thoroughly and sensitively. We don't know how we would have managed without you. It has been a difficult time for us all but we appreciate all the help and support we have received from you "

Sue, Bill and Glyn

"It was nice to talk to you when I was back in Newcastle. You folks do a great job looking after my mum. She’s very grateful, and so am I."

Mr B. - Gosforth

"" Thank you for all your hard work in making my parents holiday possible. It sounds like they had a great time. It really is fantastic that they are able to get away and have a change of scene. We are so grateful for all your hard work in getting them there"    "

Mr and Mrs S - Gosforth

"" We love the care provided by Home Instead Newcastle. The CAREGivers are kind, reliable, committed and trustworthy. It's like having an extended supportive family. Thank you""

C Norse - daughter of client in Gosforth

"Home Instead turned my Dad's life around in 48 hours, I can't believe how quickly they turned the house back into the home it always was.Thankyou so much."

Mr P Graham, Jesmond
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