Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Quality Care

Home Instead Senior Care are passionate about providing a first class service, every year an Independent  Research Company Smith and Henderson are commissioned to carry out a survey of our clients and CAREGivers.

We are delighted to say that below is some of the Feedback from our Clients when they were asked three key questions :

1) If anything what could we do to improve ?

'Not a thing'

'Nothing everything runs smoothly'

'Nothing I can remember, the carers are first class in my opinion, caring with a strong work ethic'

2) Overall quality of the service - Comments  

'Everything runs smoothly, no problems at all'

'My CAREGiver takes care of all my needs with charm and grace, I'm a happy man'

'Nothing is to much bother for the staff'

'The service trys hard to keep only a small number of carers involved in my care so I get to know them very well. They are really caring, trustworthy and honest'

'Everything runs so well'

3) Communication from Office Staff  - Comments

'Can't praise it highly enough'

'Helpful and cooperative for changes in scheduled appointments when occasionally requested'

'Very good and very helpful if I ring them'

  • UKHCA Registered

The care provided for my late mother and now my elderly father is excellent. Any requests, problems or concerns are dealt with and resolved speedily. I would not hesitate to recommend Home Instead

Mrs Parker - Tynemouth