Home care in Newcastle upon Tyne

We endeavour to deliver excellent, quality care to our Clients through investing in our Care Professionals with Industry Leading Training. We are proud to help our community to live well at home.

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Leading Home Care Provider in Newcastle upon Tyne

Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. Tailoring our care to the needs of each individual; we are proud to make a real difference to the quality of our Client's lives. Our trained team of compassionate Care Professionals provide expert quality care, supported by a dedicated team and industry leading training.
Elderly woman and younger woman sharing a happy moment, smiling and holding hands in an outdoor setting. - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Hi, I am Andrew Fullerton, Owner of Home Instead Newcastle with my wife Cath. Our mission is to change the face of ageing in our local community.

    Andrew Fullerton


  • Hi, I am Cath Fullerton, Owner and Registered Manager at Home Instead, Newcastle since 2012. Previously, I was a nurse in the NHS for 30 years. Our mission is to employ the best Care Professionals to care for our lovely clients and their families.

    Cath Fullerton

    Franchise Owner and Registered Care Manager

  • Hi, I'm Claire, as the Care Coordinator I make sure all our clients are matched with Care Professionals and arrange all client visits. I work closely with Heads of Client and Care Professional Experience to ensure smooth running of the business.

    Claire Webber

    Care Coordinator

  • Hi, I am Debbie, Client Experience Manager. I support clients and their families from consultation to completing a person centred care plan. I then match a Care Professional to the client and follow up with a 24hr courtesy call with regular reviews.

    Debbie Frazer

    Client Experience Manager

  • Hi, I’m Sharon, Operations Manager and I am also a Qualified Nurse Practioner. I am responsible for managing the day-to-day activities and committed to supporting Key Players and Care Professionals to ensure we continue to deliver an outstanding service to all our clients.

    Sharon Hopper

    Operations Manager

  • Hi, I am Tina, Head of Care Professional Experience. I am responsible for recruitment, wellbeing, and their employment journey with us. I am passionate about our clients receiving an outstanding service and ensure our Care Pros always have the right training to provide this

    Tina Hilpert

    Head of Care Professional Experience

  • Hi, I'm Vicky, I am the Field Supervisor at Home Instead and ensure that all our Care Professionals feel supported in their roles. I carry out support visits and client introductions and provide outstanding care to our clients.

    Vicky Graham

    Field Supervisor

  • Hi, I'm Sophie, the Marketing Officer for Home Instead Newcastle. I am responsible for keeping our clients up to date and sharing information about our events, local news and other business operations.

    Sophie Murray

    Marketing Officer

  • Hi, I'm Pam, a Field Supervisor here at Home Instead Newcastle Upon Tyne.

    Pam Gosman

    Field Supervisor

  • Hi there, I'm Mandy and I work as a Field Care Supervisor here at Home Instead Newcastle upon Tyne.

    Mandy Richardson

    Field Supervisor

  • Hello, I'm Emma and I am the Trainer here at Home Instead Newcastle upon Tyne. I deliver training to ensure our Care Professionals have all the up to date training they need to carry out their roles.

    Emma Muckian


  • Hi, I'm Louise, a Client Experience Manager here at Home Instead. I support clients and their families through the care process, from consultation to completing their personalised care plan.

    Louise Boston

    Client Experience Manager

  • Hi, I’m Donna the Office Coordinator. Here at Home Instead Newcastle, I deal with the financial aspect of the business and the admin side of things.
    Daily I speak to Clients/Client families and Care professionals. I also work alongside our team in the office.

    Donna Malston

    Office Coordinator

Home Instead Newcastle upon Tyne Location Map
Newcastle upon Tyne
14 Lansdowne Terrace,
, Gosforth,
Newcastle Upon Tyne,
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  • Areas and postcodes we cover

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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
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