Supporting People at Home with our Tailored Services


COVID-19 has affected all of us, our families, our communities, and our way of life, and particularly our ageing population. We know older people may have been hit harder during this time by not being able to see family as often, feeling lonely and anxious at home and being unable to access shopping and medication as easily as normal.


Here at Home Instead Newcastle under Lyme and Stoke-on-Trent, our key focus is on supporting older people during this time and the help we can offer.


“Just another note to say a big thank you to you and your team. An absolute godsend to every family you touch. Thank you to your carers for continuing to work through these very stressful times, particularly the ladies looking after my Nan. It's so hard not being able to visit, but knowing she is being well looked after and having someone checking in on her is a lifeline for us all. We can't thank you enough.” – Client’s family member.


Helping older people at home


From listening to older people, we also know there are certain things that will help them feel happier at home, which is why we’ve launched three new services to offer our support.


Home Independence


Many older people feel fit and well for their age and like being independent and the idea of staying active. This service uses today’s technology to help people stay healthy at home while offering families the reassurance that loved ones are connected and safe 24 hours a day. Find out more here


Home Recovery


Recovering from an operation or illness such as COVID-19 takes time. Home Instead’s Home Recovery service offers practical and emotional support for older people and help with simple, everyday tasks so they can regain the confidence to live independently once again. Find out more here


Home Support


Home Instead’s Home Support service helps older people not only feel better about being on their own during self-isolation, but actively encourages them to enjoy time spent at home. It is a welcome comfort for families too, who are looking for a little extra reassurance while they can’t visit or help with their loved ones’ needs. Find out more here:


If we can be of any support to yourselves or a loved one, please get in touch, our door is always open. 

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Home Instead