It’s official. Home Instead has been voted the NUMBER ONE most recommended home care company in the Top 20 Home Care awards 2018, across England, Scotland and Wales.
The homecare.co.uk awards are based on nearly 10,000 independent reviews. They are from the most important people - our clients, their friends and family, who have wholeheartedly approved of the care services we provide.
Here at Home Instead Stoke-on-Trent and Newcastle under Lyme we are delighted to make the Top 20 homecare.co.uk awards in the West Midlands region.
Paul Edden said: “There is no better recommendation than from the very people who use our service, each and every day so we are thrilled.
“These are independent reviews which are so important to us; they show that we are indeed achieving our mission to change the face of ageing. But we also realise how much the reviews can help when people are looking for care for a loved one and they can trust that they are genuine, honest reviews.
“I would like to say thank you and congratulations to all our CAREGivers and office team who work so hard to care for our older generation, and who love every minute.”
Here are just some of our recent reviews:
"Home Instead have provided myself and Husband with first class care, helping us through a very difficult period when, unfortunately, we were both ill at the same time."
"It's been a long winter but my mum's care team has never failed to struggle through the snow to fulfil their care visits. Mum is frail and lives alone. Home Instead Carers help her to cling on to her independence treating her with cheerful kindness. I live 35 miles away and am constantly grateful for the support given to us as a family through mum's numerous medical emergencies by the office staff. Thank you to the whole team."
"Home Instead provides an excellent service for my husband. The carers are kind, efficient, friendly and supportive. They have shown how they can take charge in an emergency and are always willing to help. The administrative staff are all pleasant and helpful. I would certainly recommend this company to anyone needing home care."