Home Instead gets the thumbs-up from clients

We’re proud to announce that we have been given enormous credit from clients, thanks to a recent satisfaction survey.


The independent survey revealed that 100% of our clients would recommend us.

It also revealed that 100% feel their CAREGiver is well matched to them and 93% feel that their CAREGiver was properly introduced to them before they started working with them.

The survey also polled CAREGivers and revealed that 100% are proud to work at Home Instead and 100% feel motivated to go above and beyond what is required of them.


Paul and Sandra Edden, owners of Home Instead Newcastle and Stoke said: 

“Home Instead is all about helping to improve the quality of life for older people by enabling them to stay in the home they love and ultimately live happier, more comfortable, and enjoyable lives; living well their way”.

Additional scores:

  • 100% of clients say their CAREGivers always arrive on time.
  • 97% of clients feel that the office team is responsive to any queries.


“I’m very grateful for the attention to safety during the pandemic (PPE, sanitizing, social distancing etc) by the caregiver". - Client. 



Are you considering care options for you or a loved one? Why not book a ‘FREE’ consultation with us today, we're here to help.

If you are considering changing your career, why not consider becoming a CAREGiver? Apply today.

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