Home care in Newcastle upon Tyne

We believe in our Care Professionals and investing in their professional development to deliver excellent quality service to our Clients. We aspire to be the 'employer of choice' in the care sector.

Leading Home Care Provider in Newcastle upon Tyne

Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. We tailor our care to the needs of each individual, meaning we can make a real difference to the quality of your life. Our trained team of compassionate Care Professionals provide expert quality care for our clients.

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Hi, I am Andrew Fullerton, Owner of Home Instead Newcastle with my wife Cath. Our mission is to change the face of ageing in our local community.

    Andrew Fullerton


  • Hi, I am Cath Fullerton, Owner and Registered Manager at Home Instead, Newcastle since 2012. Previously, I was a nurse in the NHS for 30 years. Our mission is to employ the best Care Professionals to care for our lovely clients and their families.

    Cath Fullerton

    Franchise Owner and Registered Care Manager

  • Hi, I'm Claire, as the Care Coordinator I make sure all our clients are matched with Care Professionals and arrange all client visits. I work closely with Heads of Client and Care Professional Experience to ensure smooth running of the business.

    Claire Webber

    Care Coordinator

  • Hi, I am Debbie, Client Experience Manager. I support clients and their families from consultation to completing a person centred care plan. I then match a Care Professional to the client and follow up with a 24hr courtesy call with regular reviews.

    Debbie Frazer

    Client Experience Manager

  • Hi, I’m Sharon, Operations Manager and I am also a Qualified Nurse Practioner. I am responsible for managing the day-to-day activities and committed to supporting Key Players and Care Professionals to ensure we continue to deliver an outstanding service to all our clients.

    Sharon Hopper

    Operations Manager

  • Hi, I am Tina, Head of Care Professional Experience. I am responsible for recruitment, wellbeing, and their employment journey with us. I am passionate about our clients receiving an outstanding service and ensure our Care Pros always have the right training to provide this

    Tina Hilpert

    Head of Care Professional Experience

  • Hi, I'm Vicky, I am the Field Supervisor at Home Instead and ensure that all our Care Professionals feel supported in their roles. I carry out support visits and client introductions and provide outstanding care to our clients.

    Vicky Graham

    Field Supervisor

  • Hi, I'm Sophie, the Marketing Officer for Home Instead Newcastle. I am responsible for keeping our clients up to date and sharing information about our events, local news and other business operations.

    Sophie Murray

    Marketing Officer

  • Hi, I’m Amelia and I help with the finance and admin side of things here at Home Instead Newcastle. I liaison with the office and clients / Care Pros.  

    Amelia Dooley

    Office Coordinator

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