Field Support Supervisor
Be part of an award winning team
Our office was established in 2012 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
The Field Care Supervisor with on call duties is expected to perform a variety of duties in the completion of service for clients and CAREGivers. You will support our Care Team to provide a variety of non-medical services that allow clients to remain in their own homes and to enhance the quality of their life. To help clients and their families meet the challenges of aging with dignity, pride, care and compassion. The Field Care Supervisor is expected to assist and support other staff members in order to provide the highest quality service to our clients and CAREGivers.
Minimum of 1 years Care experience or undertaking a Senior role with another provider
Ability to treat and care for clients and their property with dignity and respect
To answer telephone calls with confidence and in a friendly, professional and knowledgeable manner.
Excellent, It skills to include HI bespoke software and Microsoft Office
Ability to adapt to various living environments and locations
Ability to listen, communicate clearly and build relationships with clients, their families and colleagues in a friendly, positive and professional manner
To work and communicate professionally with other social and health care professionals
Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice
Willing to seek guidance when needed and follow instructions
Excellent time keeper who is organized and reliable
Ability to adapt to change quickly and make common sense decisions at short notice
Good hygiene practice, including personal hygiene and a smart appearance
Good level of stamina and fitness to meet the physical demands of the job
This role will require you to obtain an Enhanced Disclosure from the relevant body
Hold class 1 business insurance (if using own car for business purposes)
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
You will need to have an independent means of transport.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.