Pursuing Excellence by Advancing Quality Care in Lytham, Fylde and Wyre

The office team welcoming in CAREGivers for PEAQ week
The office team welcoming in CAREGivers for PEAQ week

There has been a real buzz around the office this week as we took part in PEAQ week 1st-5th June. PEAQ stands for 'Pursuing Excellence by Advancing Quality’ and it is one of the ways we receive feedback from our staff and clients and a chance for them to share their thoughts and opinions on what it is like to be part of Home Instead. We then use this feedback to make changes to our services and processes to make sure everyone is happy and our services are continuously evolving.

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home