- Team of the Year
The Team of the Year has people who co-operate and work well with each other, complement each other's skills, help each other, work well under pressure and are organised. They also get the best out of a client by working together as team.
The testimonial reads as follows:
"The girls have made a massive difference - I regularly hear that Mum has been singing or has spoken a word, or that she has just been laughing or giggling. I cannot begin to tell you what that means to us as her direct family. There are numerous little anecdotes, too many to remember, that make a difference to Mum and Dad's lives. I think back to Christmas Day and the support and dedication from the team that ensured Mum and Dad were safe and secure. I will also never forget one of the girls asking one day if she could ring me later just to check how Mum was because she was not back on call that day and she was genuinely concerned about her.
This is more than just care - this is about quality of life".