Home Instead Lytham St Annes News - We are the UK’s No. 1 Home Care Provider again!

Home Instead Senior Care Lytham, Fylde and Wyre are delighted to have been revealed as England’s top home care provider for the 6th quarter in a row.

Laing and Buisson, the UK’s leading healthcare information specialist, have announced Home Instead Senior Care as the number 1 home care provider in the UK based on data from our Care Quality Commission (CQC) reports. Again we were top of the table with a score of 97% of inspected branches which are fully compliant with CQC’s standards covering care and safe practice.

Sophie Hoyle, Registered Manager at Home Instead Senior Care commented,

‘’I am delighted with the results of the latest Laing and Buisson league tables and it reiterates our position as the number 1 company providing home care within the UK and Fylde Coast. We recently had our own fully compliant CQC inspection in June this year and were delighted with the comments and feedback we received. It really is testament to the hard work all our staff put in on a daily basis to ensure our clients get the best possible service.’’

Some comments from our inspection included:

One person said, "This is an excellent service. It has been a lifeline for me and my family".

One person using the service we spoke with said, "I think they go over and above. It's an excellent service for us".

Feedback from people was positive, for example; "They are all excellent, very kind and caring". Also, "I have the same staff visiting us. I look forward to their visits they are all very caring".

One newly recruited staff member we spoke with said, "The procedure was very thorough, all my checks had to be in place before I started work here."

One staff member said, "It's a lovely and rewarding job. I couldn't think of doing anything else".

If you would like to view our full report please follow the link below:

http://www.cqc.org.uk/location/1-688713591

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home