Today we made time for a little celebration as Angela was presented with her Registered Manager certificate by Melissa Hoyle, Director of Home Instead Senior Care. Angela met with our local registration CQC officer a few weeks ago and clearly impressed her. She commented that Angela had answered all her questions before she even had chance to ask them!
Melissa commented, "Well done Angela - we all know how passionate you are about the quality of care we provide at Home Instead on the Fylde Coast so I hope you enjoyed the special cakes."
*As a provider of homecare services to the elderly, we are regulated by the Care Quality Commission (CQC). CQC monitor and inspect all care agencies to ensure they are meeting the essential standards which include safeguarding clients, employing and training adequate staff, keeping accurate records on clients and staff and protecting confidential information.