People living with dementia deserve to stay connected to the home and habits they've known for years. Our specialist dementia care in Wells supports exactly that approach. Our trained Care Professionals help with daily routines, personal care and meaningful activities tied to their personal interests and preferences. Every care plan is completely individual, carefully designed for the person and how they prefer their day to go, ensuring comfort and familiarity.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Mendip Hills, Midsomer Norton & Frome are proud to provide expert home care in Wells. Get in touch to find out how we can help you or your loved ones.
Dementia affects everyone differently. Someone might need gentle support with personal care in the morning, while another person is more independent but loses track of medication times. Each care plan reflects individual details, including daily routines, preferences, and communication styles that work best for that person. We review it regularly as things change. Personal care requires discretion. Our Care Professionals support people at their comfortable pace, using calm, clear communication and giving people time to do what they can themselves. Maintaining dignity and choice in these moments is essential for wellbeing. We assess the home environment too. That means checking hallway lighting, removing loose rugs, securing stair gates where needed, and ensuring that frequently used items are easy to reach. We're CQC-regulated, and our Care Professionals complete specialist dementia training before working with clients. This covers practical techniques for supporting someone through confusion or mood changes, as well as understanding the emotional impact on clients and families.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
When the same Care Professional visits regularly, they get to know the person well, including their preferences, their habits, and the small signs that something has shifted. A change in appetite, a new hesitation on the stairs, increased restlessness in the afternoon — none of it goes unnoticed when someone familiar is there. Familiarity also opens the door to engagement. A Care Professional who knows a client loves music from the 1960s can put a favourite record on during a quiet afternoon. Someone who's always enjoyed being outdoors might welcome a slow walk along Vicars' Close, taking in the architecture at their own pace. Our Care Professionals use clear, unhurried language and gentle prompts during periods of confusion. They stay calm and redirect attention when needed, giving the person space to feel settled. This training is City & Guilds-assured, with ongoing development so skills stay current.
Needs shift over time, sometimes gradually and sometimes more quickly. We stay ahead of those changes through regular reviews, adjusting support levels to keep pace with what's happening now. These reviews involve the person receiving care, their family, and our experienced Care Professionals to ensure everyone's voice is heard. Families receive honest, straightforward updates about what we've observed, whether that's a positive week or something needing attention. If there are practical decisions to consider, we'll share what we've seen and offer advice from our experience with dementia care in Wells and across the region. We can also coordinate with GPs, pharmacists, and other health professionals involved in someone's care, so families aren't left chasing information between services. Our team maintains detailed records and shares relevant insights with medical professionals when appropriate. We're available for questions between visits and proactive about flagging things early, keeping everyone informed and working together.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Wells is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
