From Kelso to Coldstream and across the wider region, people living with dementia deserve support that fits their life, not the other way around. Our dementia care in the Scottish Borders helps people continue living well at home. Care Professionals assist with daily routines, memory engagement, personal care, and practical tasks, all following each person's preferences, history, and the things they enjoy. This means home care feels familiar, not clinical.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Home care in Scottish Borders supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Bilston , Musselburgh , Bonnyrigg , Penicuik and the surrounding areas
We provide award winning care in Motherwell , Cambuslang , Blantyre , Viewpark , North Motherwell and the surrounding areas
We provide award winning care in Galashiels, Hawick, Peebles, Kelso, Selkirk, Jedburgh, Eyemouth, Innerleithen, Duns, Melrose and the surrounding areas
A client who's always started the day with porridge and the radio on should keep starting their day that way. Our Care Professionals learn those details and follow them consistently, so mornings feel predictable and comfortable. We're regulated by the Care Inspectorate, and every Care Professional completes specialist dementia training before they begin supporting clients. Medication reminders sit within that daily structure. Care Professionals prompt at the right times, keep clear records, and liaise with pharmacies or GPs when prescriptions change. We also look at the home environment practically: reorganising cupboards so everyday items are easy to find, clearing trip hazards, and making sure rooms are well lit. For clients in Kelso, a gentle walk through the gardens at Floors Castle or lunch at Teviot Smokery and Water Gardens can bring real enjoyment to the week. Near Coldstream, the walking paths at The Hirsel offer a relaxed outing with plenty of space to move at a comfortable pace.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Care Professionals use clear, unhurried language when speaking with someone living with dementia. They give one prompt at a time, wait for a response and stay patient if a question gets repeated. This patience comes from specific training, including our City & Guilds assured dementia programme, which covers communication techniques alongside practical support skills such as personal care, meal preparation, and meaningful activity. The same Care Professionals visit regularly, so clients see familiar faces and feel at ease. We match people on personality and shared interests, not just availability. A client who loves gardening might be paired with a Care Professional who can chat knowledgeably about what's growing this season. A visit to Kelso Abbey, walking around the ruins and discussing its history, can prompt conversations and memories that a less familiar setting wouldn't. These moments of connection matter greatly to those we support and their families.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We work with families to plan ahead as dementia progresses, reviewing care plans regularly and adjusting support before things become difficult. If a client's sleep pattern changes or they become less confident with meals, we update the plan and talk it through with the family so everyone feels involved in the decisions being made. We coordinate with GPs, pharmacists, and other services involved in a client's care, keeping communication straightforward and consistent. Families can call us with questions at any point, and we share updates regularly so nobody is left uncertain about the support their loved one is receiving. As a practical example, if a client begins finding lunchtime more difficult, we can review what support would help and discuss any changes with the family. That might include adjusting visit times, providing more help with meal preparation or making the kitchen easier to use. Our dementia care in the Scottish Borders adapts as needs change, with practical adjustments agreed together to help daily life remain manageable and safe at home.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Scottish Borders provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Scottish Borders is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Scottish Borders could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Scottish Borders, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Scottish Borders is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
