Help with morning routines, mealtimes and personal care keeps life feeling familiar for people living with dementia. Our dementia care in Hawick supports people to stay comfortable at home, with one-to-one assistance from Care Professionals who understand how to work at someone's own pace. That might mean keeping up with a daily crossword, getting out for a walk along a well-loved route, or simply having someone steady and reassuring nearby.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Scottish Borders are proud to provide expert home care in Hawick. Get in touch to find out how we can help you or your loved ones.
Keeping daily patterns consistent is one of the most practical things we can do for someone living with dementia. Our Care Professionals learn how a person likes their morning to go, what time they prefer meals, and which small habits give structure to the day. A visit to Hawick Museum can prompt conversation and recognition, particularly for someone who grew up in the town. Familiar exhibits about the textile industry or local traditions often connect with memories in ways a conversation at home might not. Medication prompts sit within this routine. Care Professionals are trained to support with schedules, check that prescriptions are up to date, and liaise with local pharmacies when needed. We're regulated by the Care Inspectorate, and every aspect of our service reflects that standard. Training is City & Guilds-assured. At home, we look at practical things like lighting in hallways, loose rugs, and clutter near doorways, making adjustments that reduce the risk of trips or falls.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
When the same Care Professional visits regularly, a person living with dementia doesn't have to work out who's at the door each time. They see someone they recognise, and the visit feels relaxed from the start. We match Care Professionals on personality, interests and communication style, not just availability, with visits always a minimum of one hour so nothing feels rushed. Our Care Professionals use clear, simple language and gentle prompts. During periods of confusion or mood changes, they stay calm and patient, giving the person time to respond. They know the person well enough to spot subtle shifts in behaviour that others might miss, allowing them to adapt accordingly. This familiarity extends to understanding daily routines, preferences and personal history, which helps create meaningful conversations and activities. Our Care Professionals learn about favourite topics, hobbies and family memories that provide comfort and connection.
Dementia often means that what works well today may need adjusting in a few months. We carry out regular care plan reviews to keep pace with any changes, and we're proactive about suggesting adjustments before small issues become bigger ones. Families receive honest, straightforward updates about what we've observed, including any changes in mood, appetite, sleep, or ability. If something has shifted, we'll tell you clearly and talk through what we'd recommend. Practical advice on planning ahead is always available too. Our team can coordinate with GPs, pharmacists, and other professionals involved in someone's care so families aren't left to manage those conversations alone. Questions between visits? We're accessible and happy to talk things through. Our dementia care in Hawick is designed to adapt as needs change, so the support someone receives always reflects where they are right now.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Hawick provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Hawick is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Hawick, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Hawick is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
