In Richmond, 12% of households are made up of pensioners living alone, a figure that highlights just how many older adults are at risk of loneliness. Whether it’s due to bereavement, reduced mobility, or family living further away, social isolation can creep in quietly and have a profound impact on wellbeing. At Home Instead Richmond, we believe no one should feel alone. That’s why our companionship care offers more than just company; it brings meaningful connection, shared laughter, and familiar faces back into daily life. As Richmond’s first and only home care provider rated Outstanding by the CQC, we’re trusted to help older adults continue living comfortably and independently at home.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
Your Local Office
Home Care in Richmond
The team here at Home Instead Richmond are proud to provide expert home care in Richmond. Get in touch to find out how we can help you or your loved ones.
We understand that connection is essential to well-being, especially for older adults living alone, and when you can’t be there all the time. Whether it’s sharing a cup of tea, taking a walk through Kew Gardens, or enjoying the sunshine in Richmond Park, our companionship visits are shaped entirely around the individual. We take the time to match each client with a care professional who shares their interests and personality, helping to create a meaningful and lasting friendship. For many families, this can also be a natural first step into home care, building trust and familiarity with someone they know before practical help is needed. Even just a few visits a week can make a difference in helping your loved one live well at home.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Choosing Home Instead Richmond for personalised home care
It’s not uncommon for older adults to lose interest in the things they once enjoyed, especially after losing a loved one. With our companionship care, we’ve helped many of our clients reignite their spark and get back to feeling like themselves. For example, one family reached out to us to support their dad, who was feeling withdrawn following the loss of his wife. We introduced him to a care professional who shared his passion for rugby, and they started watching matches together, even attending a game at Twickenham Stadium. With each visit, his confidence grew. He now enjoys watching rugby with friends at The Sun Inn again, just like he used to.
At Home Instead Richmond, we believe that great companionship care starts with great people. That's why each care professional undergoes comprehensive, industry-leading training and receives ongoing development to ensure they feel confident delivering the highest standards of care. Our commitment hasn't gone unnoticed, we've been named a Top 20 Large & Mid-size Home Care Group by HomeCare.co.uk for the past three years and were placed in the Top 20 for Home Care Groups in 2021. However, it's the everyday dedication of our team that truly sets us apart, and we all strive to go above and beyond in improving the lives of those we support.
That same dedication shapes how we help clients stay connected in the wider community too. We believe that companionship care should encourage connection, not just at home, but also in the community, which is why we support our clients in Richmond in taking part in inclusive activities that combat loneliness. For example, Mortlake Hall offers a variety of seated exercise and Tai Chi classes, providing gentle ways to stay active. For those more creative minds, St. John's Centre offers quilting and lacemaking clubs, providing a relaxed space to try something new, showcase their skills, and meet like-minded people. Whether it's accompanying someone to a class or simply offering encouragement to take that first step, our care professionals are there to help clients stay involved, engaged, and part of the world around them.
We deliver tailored home care to the Richmond community to nurture wellbeing and independence.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Discover personalised, flexible overnight care for older adults in Richmond, from compassionate Care Professionals focused on encouraging independence.
Discover personalised, flexible overnight care for older adults in Richmond, from compassionate Care Professionals focused on encouraging independence.
Discover personalised, flexible Parkinson's care for older adults in Richmond, from compassionate Care Professionals focused on encouraging independence.
We also provide for: arthritis & mobility care, cancer care, catheter care, elderly day care, nail care, overnight care, Parkinson's care, personal care and stoma care.