In Old Harlow, our specialised dementia care begins with respect for the individual and a belief that familiar surroundings can offer powerful reassurance. We’re proud to be the only home care company offering City & Guilds Assured Dementia Training to every one of our Care Professionals. This gold-standard training helps us deliver high-quality, personalised support to people living with dementia, whether they need companionship, help with daily routines, or more involved care. We never wear uniforms, ensuring visits feel friendly rather than clinical, and with one-hour minimum visits, our clients receive meaningful care that nurtures trust, routine, and confidence.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Epping Forest are proud to provide expert home care in Old Harlow. Get in touch to find out how we can help you or your loved ones.
Remaining at home in Old Harlow, surrounded by personal memories, offers a sense of stability that is essential for those living with dementia. Our Care Professionals provide discreet and dignified support with day-to-day needs such as preparing favourite meals, assisting with medication, or helping with personal care, all while encouraging independence wherever possible. As dementia progresses, we adjust the care plan to meet changing needs, always guided by what matters most to the individual. Our goal is to reduce anxiety, maintain routine, and help your loved one feel safe, understood, and supported.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We know that dementia care is about more than what happens at home. That’s why we support our clients to stay connected with Old Harlow’s community and familiar places. Whether it’s a gentle walk through Harlow Town Park or attending the Memory Lane Café in nearby venues, our Care Professionals help clients participate in meaningful social activities. We also accompany clients to friendly cafés or local events, where a familiar song or place can unlock long-forgotten memories. These simple moments of joy are a vital part of maintaining quality of life.
Our care is led by Victoria Rigby and supported by our experienced office team. Every Care Professional receives advanced dementia training and is carefully matched to each client based on personality as well as care needs. Families often tell us that our team becomes a trusted part of their support system, offering not just practical care but emotional reassurance too. This trusted, personal approach carries through into our involvement across the Old Harlow community. Our team regularly attends Memory Lane Cafés and "Singing for the Brain" sessions, where music and laughter spark moments of connection.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Old Harlow is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
