We provide award-winning home care in Old Harlow and the surrounding areas, helping clients stay in the homes they love while maintaining their independence. Our experienced Care Professionals, rated 10/10 on homecare.co.uk, offer personalised support ranging from companionship to specialist dementia care, backed by City & Guilds Assured training. There’s such joy in helping clients remain connected to their community, whether it’s a peaceful afternoon at Harlow Garden Centre choosing new plants or enjoying tea and conversation at their favourite local café. With one-hour minimum visits, we make it easier for clients to continue living life their way, surrounded by familiar places and the memories that make their house feel like home.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Epping Forest are proud to provide expert home care in Old Harlow. Get in touch to find out how we can help you or your loved ones.
Our personalised home Care Plans evolve naturally alongside our clients, adapting as their needs change. Our local team takes the time to understand what matters to each individual, ensuring every aspect of care reflects their preferences and routines. We measure the quality of our service against our ‘Mum and Dad Test’-delivering only the standard of care we’d want for our own parents. With our experienced Care Professionals and flexible approach, we provide genuine, heartfelt support that helps our clients maintain their independence at home in Old Harlow.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Time and again, our clients share positive stories of how we have supported them and their loved ones. A client’s wife noted on homecare.co.uk, “Very professional in every way. Kind and caring staff. Always ready to help. My husband looks forward to the group singing sessions and the numerous cafes. The carers are as kind as can be.” Similarly, a client’s niece highlighted our dedication during emergencies, stating, “Outstanding last-minute emergency care. Very accommodating and flexible. Carers are professional, kind and caring.”
We provide personalised home care across Old Harlow from our local office, where our experienced team coordinates every aspect of our clients' support. Led by Victoria Rigby, our office team works closely with our Care Professionals to deliver reliable, consistent care that makes a real difference to daily life. We bring that same dedication into Old Harlow and the surrounding areas, running monthly Memory Lane Cafés and Singing for the Brain sessions that bring people together. Our team organises regular Dementia Information drop-ins at local libraries and works with Essex Police to deliver vital scam awareness sessions to help protect older people in our community. Through Home Instead charities, we've also funded local initiatives, including a film society and soft mat bowls group, helping our clients stay connected and engaged in meaningful activities.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Old Harlow is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
