Coping with a dementia diagnosis is easier when you're supported by people who understand you as an individual. We provide dementia care in Merseyside, working with families across Liverpool, Wirral, Southport and St Helens. Our Care Professionals get to know each client's routines, preferences and the activities that bring them comfort. We're here to help people stay connected to their communities and the life they've built locally.

Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Throughout Merseyside, we provide dementia care that reflects each person’s history and daily preferences. Our Care Professionals support clients across the region, adapting their approach to suit individual circumstances whilst helping people remain comfortable at home.
We assist with morning and evening routines, prepare meals that someone has always enjoyed, and offer reminders to drink enough water throughout the day. Activities reflect personal interests – perhaps visiting local gardens together, listening to favourite records from the 1960s, or looking through photographs that bring back memories of family holidays.
When confusion arises or someone experiences sundowning, our Care Professionals respond with calm reassurance. They’ve completed our City & Guilds-assured training programme, learning communication techniques that reduce distress and support emotional wellbeing. We notice shifts in mobility or mood and adjust care plans accordingly, whether that means helping someone move safely around their house or introducing activities that bring comfort.
As a CQC-regulated provider, Home Instead gives families across Merseyside confidence in compassionate, knowledgeable support.

How we support people living with dementia affects their sense of security throughout the day. Our Care Professionals in Merseyside work in small, consistent teams, so your loved one sees the same familiar faces rather than meeting someone new each visit. This continuity helps reduce confusion and builds genuine trust over time.
We adjust our communication based on what the moment calls for. Sometimes that means offering reassurance, other times it’s giving space when someone needs to gather their thoughts. If your loved one becomes unsettled, we respond calmly rather than adding pressure or urgency.
We also draw on personal history to create moments of connection. Talking about familiar places, revisiting cherished memories, or discussing lifelong interests can spark recognition and bring comfort. We aim to preserve identity and independence, stepping in with support only where it’s needed while respecting dignity every step of the way.
Looking after a family member with dementia often means navigating questions and uncertainty, especially when routines change or new challenges appear. Our home care in Merseyside includes practical guidance for families so relatives feel supported throughout.
After each visit, we share updates through our care app so you can see how things went without waiting for a phone call. The local office team are always available when you need to discuss concerns or adjust arrangements quickly. Working with many families facing similar situations means we can offer realistic advice about what changes might mean and how to adapt the home environment as dementia progresses.
Many relatives tell us they value having someone knowledgeable to speak to during difficult moments. Alongside practical care, we’re here to provide emotional support, helping families across Merseyside understand what’s happening and feel more confident about the decisions they’re making.


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