The familiar rhythm of home can bring so much comfort to anyone going through palliative care, so at Home Instead, we provide compassionate, at-home palliative care throughout London to help anyone going through this type of care continue living where they feel safest, while remaining close to the people and routines that mean the most to them. Whether it's hearing the familiar sound of the kettle whistling each morning, watching birds visit the birdfeeder in the garden, or looking through treasured family photographs with loved ones, these everyday experiences can provide a sense of reassurance when things feel uncertain. Our personalised care focuses on managing your loved one's pain and symptoms, while also supporting their dignity as much as possible so they feel completely comfortable in the home they love.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
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Home care in London
Home care in London supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Every conversation you have with us helps us build a clearer picture of your loved one and the life they've lived. Rather than focusing only on their life-limiting condition, we take the time to better understand what continues to give them comfort, confidence and enjoyment during challenging times, and create a highly personalised palliative care plan that focuses on maintaining quality of life within familiar surroundings.
Our Care Professionals can provide whatever your loved one needs, including sensitive personal care, practical home help, mobility support, medication management, and more. Their goal is to create a calming, reassuring presence in the home that helps your loved one feel safe and supported. Everything we do falls in line with Care Quality Commission regulations, and we work in partnership with your loved one's clinical team to ensure their care is coordinated, consistent, and completely tailored to their needs and wishes.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Our role isn't simply to arrange care – it's to introduce the right person for your loved one's life. Before support begins, we focus on learning about their personality, preferences and what makes them feel most at ease in their home so we can match them with a dedicated Care Professional who feels like a natural fit. Through regular visits, the relationship begins to feel familiar and can grow into one that's built on trust and understanding. Whether accompanying them to appointments at St Thomas’ Hospital, communicating with visiting healthcare professionals or simply providing reassurance at home when it's needed, they can remain a consistent source of support for your loved one when things feel uncertain.
Every Care Professional receives specialist palliative care training in compassionate communication, recognising changing needs and comfort-focused support, plus regular reviews with your family ensure our care continues to reflect your loved one's priorities at every stage.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our London Team is With You Through Every Step
There can be enormous reassurance in knowing your loved one is able to remain at home throughout palliative care, surrounded by familiar comforts and the people who know them best. Studies find that those with a life-limiting illness and their families both prefer to receive this kind of care at home, so Home Instead's London team helps make this a possibility by providing practical and emotional support that helps families spend less time managing everyday responsibilities and more time creating meaningful memories together. Your loved one's dedicated Care Professional can assist with things like personal care, preparing their favourite meals, encouraging regular hydration, and supporting their medical needs by following their personalised care plan to help manage symptoms in the way they prefer.
Supporting this care is a dedicated office team coordinating care planning, organising schedules, reviewing the service regularly and responding promptly whenever your loved one's circumstances evolve. By working alongside district nurses, GPs and local palliative specialists, we help ensure their care remains focused on their wellbeing so they can maintain the best possible quality of life.
Our dementia care in London is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in London could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in London, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in London is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
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