Many people value the opportunity to remain at home for care because it's where they feel most connected to the life they've built. At Home Instead, we provide compassionate, at-home palliative care throughout Hawick to help people stay in familiar surroundings where they can continue enjoying life's quieter moments, even when things feel uncertain. That might mean watching the sunrise from their conservatory, hearing a beloved pet move through the house, or enjoying the comfort of having their favourite books and photographs nearby. Our compassionate approach helps to manage any pain and other symptoms they may be experiencing, while also maintaining their dignity and wellbeing where possible, to ensure every person feels comfortable, respected and cared for in surroundings that bring them reassurance.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Your Local Office
The team here at Home Instead Scottish Borders are proud to provide expert home care in Hawick. Get in touch to find out how we can help you or your loved ones.
When choosing the best palliative care for your loved one, it helps to seek the kind of support that places comfort, dignity and quality of life at the heart of every decision. For people living with a life-limiting illness or condition, we believe that care should always reflect the individual's personality, routines and preferences, so we spend time getting to know what matters most to them. That might be cooking their favourite meals, continuing cherished traditions with family, or simply enjoying the familiarity of their home with friends nearby. Our Care Professionals can provide whatever your loved one needs, from compassionate personal care to practical support around the house, to simply creating a reassuring environment where they can feel safe and entirely at ease. We can work alongside your family and your loved one's clinical team to ensure their care remains coordinated, consistent, and delivered in line with Care Quality Commission regulations for complete peace of mind.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The best care often begins with a simple conversation about who your loved one is as a person. We take the time to understand their personality, preferences and the type of companionship they enjoy before matching them with a dedicated Care Professional who is well suited to them based on their needs and character. By maintaining consistency wherever possible, we help build a relationship that's founded on trust and familiarity. Whether accompanying them to appointments at Borders General Hospital, supporting communication with visiting healthcare professionals or simply providing a comforting presence at home, they can become someone your loved one can genuinely rely on. Every one of our Care Professionals completes specialist palliative care training covering compassionate communication, recognising changing needs and person-centred support, plus regular reviews with your family help ensure our care continues to reflect your loved one's priorities.
There is often no greater comfort than being able to remain at home throughout palliative care, surrounded by familiar routines, treasured belongings and the people who provide reassurance every day. Studies find that those with a life-limiting illness and their families both prefer to receive this kind of care at home, so at Home Instead in Hawick, we help make this possible by providing dependable support that eases the practical demands placed on your family during this time. Your loved one's dedicated Care Professional can assist with anything they need at home, such as bathing and dressing, preparing their favourite meals, encouraging regular hydration, and supporting their medical needs by helping manage symptoms according to their agreed care plan. Behind the scenes, our dedicated office team coordinates care planning, organises schedules, reviews the service on a regular basis and responds promptly whenever your loved one's circumstances change. Our ongoing collaboration with district nurses, GPs and local palliative specialists helps ensure that every aspect of their care remains tailored to changing needs and focused on their wellbeing.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
