Providing trusted personal care across Folkestone, Ashford, Hythe, New Romney, and surrounding areas, we believe in personalising our care with dignity and respect. Rated 9.7/10 on homecare.co.uk, our approach focuses on understanding how you like things done – from your preferred morning routine to your ideal bedtime preparation. Every visit lasts at least an hour because personal care shouldn't feel rushed; it's about maintaining your dignity and independence while providing gentle, professional support. Whether you need help with bathing, dressing, or managing daily routines, we adapt our care to match your preferences and promote your wellbeing.
Personal care that supports independence at home
As personal care becomes more challenging, our support can help your loved one stay in their own home for longer. We match Care Professionals based on skills and personality, so help with things like bathing and dressing feels safe and comfortable.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can feel confident that they will provide respectful, professional and discreet personal care.
Help with complex personal care needs
No matter how clinical their personal care needs are, our Care Professionals provide support to make your loved one feel comfortable at home - from catheter care to stoma management, we can ensure excellent personal hygiene every day.
Sensitive, comfort-focused support
We understand it can be uncomfortable having a stranger manage your personal care, so we make visits feel warm and friendly, while remaining mindful of your loved one's emotions - everything we do focuses on protecting their dignity and wellbeing.
Your Local Office
The team here at Home Instead Folkestone, Hythe & Ashford are proud to provide expert home care in Folkestone. Get in touch to find out how we can help you or your loved ones.
You'll see the same friendly faces each time because we understand how important familiarity is with personal care. Our Care Professionals take time to learn the little details that matter – like whether you prefer a shower before breakfast, how you like to choose your outfits for Sunday lunch in Folkestone, or your favourite toiletries. At Home Instead, it's not about having different carers coming and going; it's about building trusted relationships with people who understand your routines and respect your choices. This consistency helps you feel comfortable and confident, while giving families peace of mind that their loved one is in caring, capable hands.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We believe personal care should be delivered with the utmost respect for each client's dignity and preferences. Our longer visits allow Care Professionals to provide thorough, unhurried assistance, ensuring clients feel safe, comfortable, and in control. Each client is matched with a small, consistent team, so they see familiar faces each visit – people who understand their routines and preferences. As one local family shared "Mum's Home Instead carers are, without exception, professional and kind. They bring more to the visits than excellent personal care. They take an interest in Mum as a person and offer a variety of conversations to enrich her day. We could not care for Mum at home as we do without their input."
Being regulated by the CQC brings added assurance, as we meet strict guidelines for quality and safety. For families, this means reliable service and a high level of accountability, qualities that can be challenging to find with self-employed carers or introductory agencies, and our office team in Folkestone coordinates every detail of care, from setting up personalised schedules to handling any changes in needs, so clients and families never have to worry about unexpected disruptions. Our commitment to comprehensive support goes beyond personal care. With connections across Folkestone, Hythe, and Ashford, including GPs and pharmacies, we're able to provide clients with a well-rounded approach to health and wellbeing. To learn more about how we support families locally, visit our blog.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
