Dementia Care in Costessey

Dementia care in Costessey starts with recognising that every person’s experience is unique. At Home Instead, we tailor support to each individual, whether they are managing early memory changes or require more complex care. Our Care Professionals complete City & Guilds Assured Dementia Training, ensuring they provide thoughtful, informed support. We don’t wear uniforms, helping our clients feel more relaxed and at ease in their own homes. Whether visits are short or more frequent, we prioritise comfort, independence, and building strong, trusting relationships with both clients and families.

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Two men preparing food together in a modern kitchen with fresh vegetables and bread on the worktop. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

Why Home Instead?

Personalised dementia care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

City & Guilds Assured dementia training

Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.

Compassionate support for complex behaviours

We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.

Your Local Office

Home Care in Costessey

The team here at Home Instead Norwich are proud to provide expert home care in Costessey. Get in touch to find out how we can help you or your loved ones.

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To us it's personal

Remaining at home can provide vital stability for someone living with dementia. Familiar objects, routines, and surroundings often reduce anxiety and help maintain a sense of independence. Our Care Plans are designed to adapt as needs change, starting with companionship or gentle reminders and progressing to include meal preparation, medication prompts, or personal care. Our carefully matched Care Professionals provide consistent support, getting to know your loved one’s preferences and routines to deliver care that feels comfortable and reassuring every step of the way.

A woman in a green hoodie smiles whilst talking to an elderly man sitting on a sofa with a walking stick. - Home Instead

Award-winning service you can trust

  • Leaders in Care Award
  • A round badge reads “Top 20 Home Care Group Award 2026, homecare.co.uk” in blue and white. - Home Instead
  • PRTA 2025 Logo - Home Instead
  • Green graphic stating "95% of clients recommend" with a note about a 2025 PEAQ satisfaction survey. - Home Instead
  • HCA Home Care Awards Winner 2025 logo with green, blue, and gray text and wavy lines. - Home Instead
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Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Hourly Home Care

    Hourly Home Care

    When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.

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  • Respite Home Care

    Respite Home Care

    We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.

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  • Overnight Home Care

    Overnight Home Care

    We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.

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  • Live-in Home Care

    Live-in Home Care

    Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.

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Older man and woman smiling and talking at a table, family photos hang on the wall behind them. - Home Instead

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

A carer in green assists an elderly woman lying in bed against a brick wall. - Home Instead

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide

Paul, Client

A man cuts tomatoes on a board while a woman watches in a kitchen with white tiles. - Home Instead

As I got older, I realised that this service had made me happy in my own home.

Elisie, Client

Choosing Home Instead Costessey for personalised home care

Staying connected to the community is an important part of wellbeing for people living with dementia. Our Care Professionals accompany clients to local places such as the Costessey Lunch Club or Knit and Chat where stimulating activities and friendly faces create uplifting experiences. Many enjoy gentle walks in Costessey’s local parks or riverside spots, taking in the fresh air and familiar views. These local outings offer stimulation, connection, and a sense of purpose.

A man cuts tomatoes on a board while a woman watches in a kitchen with white tiles. - Home Instead

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association
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Our Costessey Team is With You Through Every Step

Our office in Norwich is well placed to support families in Costessey and the surrounding area. We provide all our Care Professionals with in-depth dementia training at our local training suite, covering practical skills, communication techniques, and person-centred care. Our team are directly employed and carefully matched with clients, promoting continuity and strong working relationships. We understand that consistency is key when supporting someone living with dementia, and we work closely with families to adjust care as needs evolve, always putting quality and compassion first. We are proud to be part of a strong local support network for those affected by dementia. As founding members of the Norwich Dementia Action Alliance, we’ve helped shape initiatives such as Age Friendly Norwich and regularly collaborate with local organisations. Our popular “What’s On Where” guide connects families with Memory Cafés and support groups, including monthly Companionship Cafés we run in nearby communities such as Taverham, Earlham and Hellesdon. These gatherings offer warm, welcoming environments for people living with dementia and their carers to meet, chat, and feel supported.

An elderly woman and a younger woman sit at a wooden table, talking under a wicker lampshade. - Home Instead

We deliver tailored home care to the Costessey community to nurture wellbeing and independence.

We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Get in touch today to see how we can help

Get in touch

Our dementia care in Costessey is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.

Learn more

We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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