We're known for providing home care that respects how people want to live. Our live-in care in Chepstow means a dedicated Care Professional moves into the person's home, offering one-to-one support throughout the day. It’s a way of continuing life on their own terms, surrounded by their own belongings, close to the community they know and the routines they’ve kept for years.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
1-2-1 support and personal attention
We offer trusted, round-the-clock help from a dedicated Care Professional who manages home tasks, provides personalised care, and keeps loneliness at bay - we're here to make your life easier.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Chepstow. Get in touch to find out how we can help you or your loved ones.
Having a Care Professional in the home means that if something urgent comes up, there's someone nearby who can help promptly. That's a practical benefit, and it sits alongside everything else they do during the day. Support covers things like personal care provided at a pace that feels right, preparing meals from recipes the person already knows and loves, keeping the kitchen well-stocked, and light housekeeping, such as hoovering or taking out the bins. Medication reminders and help getting to appointments are part of it too, all shaped by what each person wants and needs. Where someone enjoys getting out, their Care Professional can go with them. That might mean a walk into town, picking up a few bits from the shops, or joining a session at Chepstow U3A if that's something they'd like to keep up. It all depends on the person's wishes and what works for them. The point is that help makes things easier without taking decisions away from the person at the centre of it.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
When a Care Professional shares someone's home, they pick up on things that aren't written in any care plan. They notice when appetite dips slightly, when someone seems less sure on their feet getting up from a chair, or when energy levels change. Being present through the ordinary course of the day, these observations happen naturally. A change in mood at breakfast, a favourite meal left half-finished, a slower pace on the stairs. These are things a Care Professional registers without needing to be told. They then adjust how they offer help, gently and without fuss. None of this involves clinical judgement or medical monitoring. It's simply what happens when someone who knows a person well is around enough to notice the small things. If anything seems worth flagging, it gets noted and passed on to our team and family. That quiet attentiveness means care shifts before changes become concerns.
When families have a question or want an update, they speak to a team who already know the situation. Our Chepstow office is led by local owners who are part of the community. They're the consistent point of contact for everything related to the care we provide. Care Professionals complete detailed notes each day, recording meals, mood, mobility and anything out of the ordinary. Families can stay as involved as they'd like, whether that means regular updates from our team or simply knowing the information is there when they want it. We're regulated by Care Inspectorate Wales (CIW), which means we operate to clear standards with proper oversight and accountability. Our dedicated local team also reviews how care is working and whether anything needs adjusting over time. Having that relationship with someone nearby, rather than a distant head office, keeps things straightforward and responsive.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Chepstow is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Chepstow could be an excellent alternative to a care home.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
