Quality dementia care in Balerno starts with understanding that each person’s journey is unique. At Home Instead West Lothian, we tailor our approach to meet the specific needs of those living with dementia at any stage, ensuring they receive personalised support that evolves with them. As a Care Inspectorate ‘Very Good’ rated provider and one of the ‘Three Best Rated’ home care services in West Lothian, we pride ourselves on our compassionate care delivered by professionals who don’t wear uniforms, helping your loved one feel more comfortable with what simply feels like a friend visiting. Our one-hour minimum visits mean we never rush care, and we can support your loved one getting out and about locally.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead West Lothian (Livingston) are proud to provide expert home care in Balerno. Get in touch to find out how we can help you or your loved ones.
Living with dementia can make familiar surroundings particularly important for maintaining a sense of security and wellbeing. Our care enables your loved one to remain in their cherished home in Balerno, where routines and personal memories provide comfort during changing times. We understand that maintaining independence matters deeply, which is why our support focuses on enhancing abilities rather than taking over tasks. Our team recognises the importance of consistency, so we carefully match Care Professionals with clients to build meaningful relationships that provide reassurance during moments of confusion or anxiety.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Staying connected to Balerno and the wider West Lothian community plays a vital role in maintaining quality of life for people living with dementia. Our Care Professionals regularly accompany clients to dementia-friendly events, where specialist activities promote cognitive engagement in a supportive environment. We’ve built strong relationships with Carers of West Lothian, often supporting clients to attend their memory café sessions for social interaction and peer support. Many of our clients enjoy guided walks around Balerno’s beautiful Malleny Garden when weather permits, finding that natural surroundings often trigger positive memories and provide sensory stimulation that brightens their day.
We are led by Graham Stevenson, a local whose personal experience trying to find appropriate care for his grandmother led him to establish Home Instead West Lothian in 2020. Our Care Manager Nadine brings invaluable perspective, having started as one of our first Care Professionals before progressing to her current role overseeing our care delivery. Our Care Professionals receive comprehensive dementia training aligned to the SSSC Promoting Excellence Framework, ensuring they understand how to communicate effectively and respond appropriately to changing needs. This commitment to understanding extends into our advocacy across the wider community. We regularly participate in sponsored walks for Alzheimer Scotland, with Care Professionals and office staff joining annual memory walks alongside the families we support. Graham has delivered dementia awareness talks to local groups across Balerno and West Lothian, helping improve understanding of how to support those living with the condition. Our partnership with Carers of West Lothian, including their 2024 Memory Information Support Team, led to a powerful awareness event featuring the Virtual Dementia Tour Bus, offering residents insight into the sensory challenges of dementia.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Balerno is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
