Fatta shortlisted for Prestigious National Care Award

The Social Care Covid Hero Awards is a new category for 2020 which recognises those who have gone above and beyond during the pandemic to ensure the safety, as well as the physical and emotional wellbeing, of people giving and receiving care.

Throughout the pandemic, Home Instead has continued to deliver its high-quality care services to clients, allowing the elderly to remain safe and well in the comfort of their own homes. Fatta has made extra sure that clients and caregivers are supported throughout lockdown.

To ensure the wellbeing of his caregivers throughout this stressful period, Fatta organised many activities for his team and also provided 24/7 access to advice from counsellors for his team of staff, helping them with any issues that arose from the pandemic, including health worries or access to childcare. From delivering meals to his caregivers and other key workers in the local community to thank them for their continued throughout the pandemic, to launching virtual activities such as fitness challenges and live cooking sessions, Fatta consistently prioritised the wellbeing of his employees throughout the lockdown period.

When lockdown was announced, Fatta put in place a crisis plan which enabled the company to continue delivering high-quality care services safely to its client base. His strong leadership helped provide guidance for his team, reassuring them during the unprecedented and stressful circumstances. His held meetings with his office team every morning to monitor the ever-changing COVID-19 guidance, ensuring all regulations were understood and correctly implanted.

Fatta quickly and efficiently sourced PPE for his caregivers during a time where it was difficult to get hold of, guaranteeing the safety of his caregivers and clients. The company experienced difficulty with increasing client numbers paired with decreasing caregiver availability due to self-isolation. Fatta was able to utilise technology to help with his recruitment and training process, allowing his office team to cope with increasing demand by attracting and training new caregivers.

Fatta also found the time to volunteer through his registered charity, Skills & Care Greenwich, throughout lockdown. Fatta helped the charity in their work supporting isolated vulnerable Gurkha Veterans and War Widows in the local area, ensuring they were safe and supplied with the essentials throughout the lockdown. Many of the people the charity support cannot communicate in English, and so particularly struggled throughout the pandemic.

The judging for the Great British Care Awards will be held virtually on 17th November and the awards ceremony will hopefully take place in April 2021, at the Hilton Hotel in Brighton. The home care company which provides services ranging from companionship and home help, to specialist dementia and post-operation care, was set up by Fatta and his wife, Sonia, back in 2015.

To find out more about Home Instead Greenwich and Bexley, please call 0203 4630072 or visit https://www.homeinstead.co.uk/greenwich-bexley

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Fatta