Our Story: Pioneering the Best Home Care Franchise
Since our founding in 1994, Home Instead has been dedicated to enhancing the lives of ageing adults and their families—laying the foundation for our leadership in the home care sector. We’re here to ensure you deliver the best quality home care in your local business.
Our mission is to deliver exceptional, relationship-led homecare franchise services that enable seniors to live safely, happily, and independently in their own homes.
Driven by our passion to create a positive ageing experience, we bridge the gap between the social care, public, and private sectors, addressing the unique challenges of an ageing society. Through our expertise and commitment, we have supported over 260 locally Home Instead franchises in the UK—empowering each to become trusted experts in senior care within their communities.
Home Instead was born in 1994, after founders Paul and Lori Hogan experienced the problems that dozens of other families faced while trying to keep their 89-year-old grandmother safe and healthy at home. They wondered how other families with fewer members and resources were coping with caring for elderly relatives. Paul’s grandmother became Home Instead’s first client.
Today, Home Instead stands as the world’s largest provider of home care – which we’ve done through a highly successful franchise model. We support over 100,000 older people worldwide. In 2021, we proudly joined Honor, another leader in their sector, who provide innovative technology for care providers.
A matter of Honor
Like Home Instead, Honor was formed by four people whose ageing parents needed home care. Founder Seth Sternberg flew to visit his mother and saw that she was starting to slow down. He subsequently talked to his co-founders, Sandy Jen, Monica Lo, and Cameron Ring, about the issue of caring for ageing adults like their parents. They all agreed this was a challenge they wanted to tackle.
They founded Honor in 2014. Since then, Honor has created a technology platform to strengthen the relationship between Care Professionals and their clients whilst also building a network of care providers. Honor still works to deliver a better, more connected care experience, consisting today of Honor Home Care and Home Instead.
Together, Honor and Home Instead are transforming the future of care by combining advanced technology and a relationship-based approach.
Joining forces to make an even greater impact.
Our international organisation supports an ever-growing network, and our UK offices have delivered more than 6 million hours of outstanding care in the last year alone – and we continue to grow. Every day, we set new standards in senior care delivery through continuous innovation and unwavering support for our franchisees.
Join Home Instead to build a brighter future, expand the world’s capacity to care, and help older people enjoy life in their own homes and communities.
