What is multi-unit ownership and why it could be your next step
Multi-unit franchising is where a franchisee owns and operates more than one franchise unit in the same franchise brand. This is different to multi-brand where a franchisee may operate one franchise unit for one brand and another (or several) with other franchise brands.
Many franchisees find themselves asking the same question once their first business is running successfully: “What’s next?”
For those looking to build on their success, multi-unit franchise ownership offers the ideal opportunity to scale sustainably, especially with the supportive network of Home Instead.
A natural next step for ambitious franchisees
Multi-unit ownership has become a popular path for franchisees looking to grow. Once an office is thriving with a strong leadership team in place, many franchisees expand into neighbouring territories, either through a new launch or via franchise resale opportunities.
This growth path appeals to driven individuals who want to grow and are focused on making a bigger impact. If you thrive on strategic thinking, enjoy mentoring others and are motivated by building something beyond a single office, multi-unit franchise ownership could be the natural next step.
Unlike passive ownership models, multi-unit owners remain actively involved. They guide leadership teams, optimise operations, and constantly explore new ways to serve clients and communities.
Spotlight on multi-unit ownership success
Multi-unit franchising works particularly well for those with strong operational foundations. One standout example is Suhail Rehman, a well-known Home Instead franchisee in Scotland. After launching his first office in 2014, Suhail expanded into multiple territories and now turns over more than £5 million across his group.
In episode 6 of our Talk Franchise podcast, Suhail shares how his multi-unit journey began only a few years after launching his first Home Instead franchise in 2014.
Building on a proven model
Multi-unit ownership of a home care franchise isn’t about duplicating effort or increasing your workload, it’s about scaling smartly. With the right structure, home care franchise owners can centralise resources like marketing, finance and recruitment through a shared support model. This improves efficiency, reduces costs and creates opportunities for staff to progress into regional leadership roles.
Each additional office operates as its own limited company, giving you added flexibility and helping to reduce risk as your franchise portfolio grows.
At Home Instead, we believe multi-unit ownership is the future. We’ve been on a journey from single operator to multi-unit model, and although we still want to attract single operators, our model has been modified to accommodate and benefit multi-unit too.
Our National Office team works closely with franchisees to assess readiness and identify the right opportunities for growth, whether that’s a new territory or a franchise resale opportunity.
Is multi-unit ownership right for you?
Multi-unit ownership is for those who want to own and operate multiple businesses and it offers more than just financial reward. It gives you the chance to expand your market presence, build and mentor a high-performing leadership team, strengthen your brand’s impact across communities, operate more efficiently with cost advantages from expansion, and futureproof your business with multiple revenue streams.
If you’ve already achieved success in one franchise or are exploring Home Instead opportunities with long-term growth in mind, multi-unit ownership could be your next chapter.
Helping you take the next step
Home Instead is consistently ranked among the best home care franchises in the UK, and there is a limited number of new and resale territories available. If you’re ready to build your portfolio or want to understand how multi-unit ownership works in practice, book in a call with our Franchise Development Manager, Luke Spellman.
https://calendly.com/home-instead-franchise/introduction-call?month=2025-06
To explore the broader benefits of multi-unit ownership, click here.