Three reasons why Home Instead is Number One

Home Instead Senior Care has received resounding accolades this year, not only from the franchise community but from our franchisees’ clients and the care regulator too. The level of recognition from so many viewpoints underlines the strength of the business model and the consistency of delivery across our 192 offices.

No. 1 as rated by franchise experts

Franchise magazine, Elite Franchise, ranked Home Instead as the number one UK franchise in its first ever league table. The magazine looked at financial performance, heritage, contribution to the community and innovation to rank the best franchise opportunities in the UK.  Home Instead beat other well-known brands like McDonalds and Subway.  The accolade follows an earlier recognition this year when Home Instead was awarded a five star rating for the fifth time in Smith & Henderson’s annual Franchisee Satisfaction survey.

No. 1 as rated by clients

Home Instead has been named the number one most recommended home care company in The Home Care Awards 2018. The These awards are based on nearly 10,000 independent reviews by clients and their friends and family.  It’s fantastic for our franchisees and their teams to gain this recognition for the work they are doing. Read some of our reviews here.

No. 1 as rated by the care regulator

Home Instead has just received its 40th ‘outstanding’ rating by the Care Quality Commission (CQC), England’s care regulator. As such we have more outstanding ratings than any other home care provider. It’s also worth noting that only 2% of care providers nationally have attained an outstanding rating.

Martin Jones, Managing Director of Home Instead, said, “To be rated number one by so many different people, from clients to sector regulators and franchise experts, makes us incredibly proud.

“It demonstrates that we are doing the right thing across every aspect of our business. We have a strong team at National Office, committed franchisees and an ever-growing client base of people for whom we are making a difference – it’s a winning formula.”

The Home Instead Senior Care network is made up of over 190 franchise offices who share a passion for making a difference to people’s lives. As well as providing a quality home care service, our franchise owners enjoy working for themselves and building a successful business.