National Office Support

As a Home Instead franchisee you’ll be supported through every step of the journey.

We offer an unrivalled level of support to our franchisees, which is tailored to each stage of the business, so as our owners’ business mature, they can reach their leadership and profit potential.

The fact that the ratio of franchise offices to National Office employees is 3:1 – an industry-leading standard – demonstrates how much resource we dedicate to franchisee support, whether that is in IT, marketing, care quality, training, law or accounting – all the functions that will support you and your franchise during its business life cycle.

We ensure our franchisees get the right guidance, support and resources to help them succeed. This is evident in the feedback we receive from our franchisees, which led to us being awarded the 5 Star Franchisee Satisfaction award. There is no better way to understand business performance than by asking the very people who are delivering and working each day within the business model. This award helps show prospective franchisees which companies are exceptional.