Why Join the Home Instead Family? 

why

Our story

Since 1994, Home Instead has been dedicated to delivering the highest quality home care, with the mission of providing older adults a truly positive ageing experience. Supporting franchise owners around the world, Home Instead equips its franchisees with deep expertise in senior care—empowering them to help clients remain healthy, independent, and connected within their communities. The 2021 acquisition by Honor integrated cutting-edge technology with compassionate, high-touch care, expanding Home Instead’s capability to meet the world’s growing care needs.
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Our vision

At Home Instead our primary aim is clear: expand the world’s capacity to care. This vision ensures that as society ages, more people can live independently and safely at home, whilst benefiting from vital community support.
vision-mission

Award winning service you can rely on

  • 5 star Franchisee Satisfaction
  • homecare award Top 20
  • elitefranchise 100
  • Global Franchise Awards
  • Leadership & Culture Franchisor Winner
  • HSBC Single Brand Winner 2023
  • GBFA winner

Home Instead’s reputation for quality is underpinned by numerous industry and client-voted awards, which reflect the company’s commitment to outstanding care—valued not only by clients and families but also by franchisees and Care Professionals (those delivering our high quality care).

Meet the Team Behind Our Franchise Success

Leadership Team

  • Ruth Brown

    Ruth leads Home Instead UK, driving the continued growth of the network while strengthening the brand’s reputation for high-quality, relationship-led care. With more than 16 years’ experience at Home Instead, she is a strong advocate for both home care and franchising and is Chair of the British Franchise Association.

    Ruth Brown

    Managing Director

  • Tom Robinson

    Tom provides strategic and financial guidance to the UK group of companies in addition to supporting all of National Office with the maintenance of a strong financial model for our franchise network. 

    Tom Robinson

    Director of Finance

  • Sanjeev Kaushal

    Sanjeev’s primary remit is to identify ways the company can further reduce the growing burden on the NHS by increasing its range of at home care services combining technology and care professional skill mix.

    Sanjeev Kaushal

    Director of Care & Quality

  • Michelle Begley

    Michelle plays a pivotal role in the continued growth and strengthening of Home Instead on a global scale.

    Michelle Begley

    Communications and International Expansion Director

  • Rebecca Rose

    Rebecca leads Sales and Marketing for Home Instead UK, driving growth, brand strength and network-wide impact. With deep franchise and multi-site business experience, she aligns national and local strategies through evidence-led decision-making. Rebecca is committed to responsible growth, while strengthening Home Instead’s reputation as a leader in relationship-led home care.

    Rebecca Rose

    Sales & Marketing Director

The business opportunity

Owning a home care franchise with Home Instead presents an exceptional business prospect. The UK’s demand for quality care services is rising steadily, making home-based care the preferred solution for individuals and families. As a franchise owner, you’ll play a direct role in improving the lives of elderly people—contributing meaningfully to their wellbeing whilst building a profitable, future-proof business. For those seeking both social impact and scalable returns within the care sector, joining Home Instead offers the support, recognition, and long-term growth potential that set us apart from other opportunities.
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Begin your journey to becoming a franchise owner today

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