Home Instead Senior Care has been named as the winner in the ‘Best Franchise Management’ category in the 2019 at Best Franchise Awards, sponsored by Lloyds Bank.
Our Business Development Director, Ruth Brown and Operations Director, Katie Furey were on hand to collect the award at a ceremony which followed the two-day Best Franchise conference.
We were named as one of only 17 finalists across five categories last month by employee engagement specialist, WorkBuzz organisers of the conference and awards.
Finalists were chosen based on feedback from franchisees, gathered in a confidential franchise satisfaction survey conducted earlier this year. Our 2019 scores earnt us a 5-star satisfaction rating for the sixth time and allowed us to be put forward as finalists for the award.
Speaking about the award, Ruth said, “It’s fantastic to be winners in these awards as the win is based on feedback from our franchise network.
“In the survey conducted by WorkBuzz our franchisees rated us on attributes such as the quality of our new franchisee induction training, the level and quality of ongoing support we provide, their relationship with us and whether they would recommend the Home Instead brand as a franchise opportunity to others.
“Their ringing endorsement of the brand and satisfaction with their franchise experience with Home Instead has earnt us this award so it is extra special for us.”