Meet the team

Raising our profile recruiting CAREGivers in the community

Our amazing team

We're all very proud of the contribution each of us makes to change the face of ageing in our local community. We work well as a team which was recognised when we were awarded a rare Outstanding rating from the Care Quality Commission. It's so rewarding to know that we're making a difference. We also work hard to support our CAREGiver team who are out there supporting our clients every day. 

improving the quality of service

Mahdi Kazemzadeh

Hi, I’m Mahdi and I have been the Director of Care and Continuous Improvements Officer at Home Instead Farnborough office since December 2017.

I have got Iranian heritage and prior to joining Home Instead, I spent 10 years of my professional career working in the engineering and energy sector – quite a natural choice for somebody originally from that part of the world! Whilst it was a stimulating industry to work in, where there is fast pace and travelling, I ultimately realised there was something missing. I found myself looking to settle down in one place and do something more personally fulfilling, something that would involve giving back to the community.

There was also another reason that made me start thinking about change. During my time as an undergraduate student at the University of Cardiff, I lived with a couple who became like my second parents. They are now in their mid-seventies and being still regularly in touch with them, I have witnessed how their health and physical strength are gradually deteriorating. That and the story of my wife’s (Natalia) grandmother ensured me that involvement in elderly care could just be that rewarding new path in my career that I had been looking for.

I am grateful to have a wonderful office team by my side as well as exceptionally caring CAREgivers who are really passionate about helping and sensitive to the needs of our clients. It is heart-warming to hear from our clients and/or their families how happy they are and that, thanks to us, they can live independently in the safety of their own homes for longer. You really feel then that all the work is worthwhile! I also embrace the opportunity of meeting members of the local community in church groups, community centres, charities and so on to tell them about the great things we do.  

In my free time, I enjoy most spending time with my wife whether it is during outdoor walks, cooking together, watching a movie or travelling!

Engaging seniors to socialise and have fun

Natalia Lemanska-Kazemzadeh

Hi, I’m Natalia and joined Home Instead together with Mahdi, my husband, in December 2017.

I came to study and live in the UK from Poland, over 10 years ago. I am a Doctor in Criminology by academic background but I have spent the last few years teaching A-level Psychology at independent schools in London. Now, I share my time between the office, where I work three days a week as a Community Engagement Officer and one of the independent schools for girls in London, where I teach Psychology two days a week. I feel blessed to be able to fulfil these two roles as they are both immensely rewarding. One day I may be visiting a venue for our community event whereas the other, I may be teaching my students memory strategies as they plough through their exam content!

I truly value the work our excellent CAREgivers do on a daily basis – my own paternal grandmother lost mobility 10 years ago after an unexpected fall from the stairs (now, she also suffers from dementia) and, since then and to this day, it’s always been my father looking after her, which has naturally put him under a lot of strain. That has made me realise how important it is for an elderly person to have somebody that one can trust and feel safe with in their own home, at the same time giving the family some respite. Every time I hear about (or read a card!) how we have improved our client’s quality of life makes my heart grow. 

In my free time, I enjoy most spending time with Mahdi during outdoor walks, cooking together, watching a movie or travelling!

Recruitment of outstanding caregivers and retention

Tony Docker

Hello, I'm Tony and I’m the Operations Manager here. 

Prior to joining Home Instead, I spent the previous 15 years in the charity sector, and my last role as Chief Executive with Age UK Runnymede and Spelthorne involved us providing a variety of services for older people, so I was especially pleased to join another company that enables me to continue working with a similar group of clients. Working for charities also meant I interacted with various statutory organisations (NHS, Local Authorities) and gained a good understanding of how they provided funded care, and the challenges faced over the coming years.

My experience in the charity sector, coupled with that in sales and retail over the years, means I can appreciate all aspects of the business including recruitment, HR, marketing and all the various parts that make up a successful business with clients at the forefront.

At Home Instead we have a brilliant team, with our office staff providing constant support to our real heroes, our CAREGivers, who interact daily with our valued clients. Quality, and continuously improving it, drives us forward because, as Home Instead says, “To Us, It’s Personal”

Another aspect of our business that I am involved with is developing partnerships with other organisations that deal with older people, particularly charities and independent living facilities. We never know when we might need caring for!

The two things that really appeal to me about Home Instead Farnborough are the compassion of our CAREGivers and our commitment to quality, rightly recognised by the CQC. I hope that if you work for us or receive care from us it is an enjoyable experience.

experience, quality, training, knowledge

Andrea Carter

I'm Andrea, one of the Senior CAREGivers at Home Instead.  I represent our incredible CAREGiver community and have been with the business since 2012, having had vast experience of the many conditions our clients may be living with. Each and every one of our CAREGivers is special, with ages ranging from 21 to 73. They make a difference to someone's life every day.

Ensuring that we provide the best care possible and that CAREGivers are supported

Jo Collum

Jo has recently taken up a new position as Client Services Manager having worked for us as a CAREGiver for five years.  Prior to joining Home Instead Senior Care, Jo worked as a childminder and started her career in a PA role at an insurance firm.

In her current role, Jo is out in the field meeting CAREGivers and clients to ensure that we deliver the highest standards of care possible.  She also supports CAREGivers in their role and ensures that both client and CAREGiver's needs are met.  Jo is enjoying her new role and finds it very different from the CAREGiving role.  The best part, she says, is meeting the CAREGivers and clients.

In her free time,  Jo likes to paint.  One of her favourite painting hobbies is restoring old furniture but she also likes to paint abstract pictures as well.  Walking her son's dog, a Rhodesian Ridgeback/German Shepherd cross, at local haunts is another pass time for Jo.  

Home Instead Senior Care management team office

Naomi Gifford

Hello.  I’m Naomi, the new Scheduler within the management team based at the Farnborough office.   I’m really getting to grips with my new role and enjoy building relationships with our CAREGivers and clients.   

I have previous care experience as a live-in carer for my grandad and gained valuable management experience at my previous role, working for a local children’s nursery.

In my spare time I like to get together with friends and family and I’m also planning my wedding.  I enjoy travelling, when I have time, and have been to a few far-flung destinations including Florida and Egypt.  I’d also love to visit Dubai if the opportunity arises, to experience the culture and architecture.  It just looks amazing.

Carley Harris at Home Instead Farnborough

Carley Harris

My name is Carley Harris and I'm the new Care Services Manager at Home Instead Farnborough, Farnham & Fleet.  

I have been a CAREGiver for over ten years, working in domiciliary care and then progressing to looking after clients with very complex care needs.  

I have three children and, up until recently, have worked around them.  Now my youngest child has started school I took the opportunity to apply for this role within Home Instead.  I have been doing the role now for two months and work alongside a supportive team, meeting some fantastic clients.  

Outside work life is very busy with my three children.  I enjoy reading and going for daily walks, which I always try and fit in.  I have a very supportive family who encouraged me to apply for this role and it's the best decision I made for myself and my family.  Home Instead is a truly wonderful and supportive team to be a part of and I am very proud of my role within the team.

new clients Home Instead Farnborough, Farnham, Fleet

Cath Fair

I have recently taken up a new position as New Client Co-ordinator,  having worked for Home Instead as a CAREGiver for the last year.   Prior to joining Home Instead Senior Care, I worked in many teaching roles - most recently as a Yoga Teacher and as a supply teacher in the Primary sector for ten years before that.   I have travelled widely with my military family and have lived all over the world.

I enjoyed my role as a CAREGiver,  getting to know more about the care sector in the past few months.  This previous experience has been a vital part of my development into my new role.  The best part is working with a great, supportive team, meeting new clients and continuing to get to know more of the Home Instead CAREGiver team.

I have two children, Milly and Bryn who are both at University and two naughty terriers who keep me on my toes!

In my spare time I love to meet up with family and friends, take the dogs for walks in the beautiful local area and practice yoga.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady