The Third Stair

Quality Professional Homecare for the ones you love in Exeter and East Devon

Gain peace of mind as our professional, experienced CAREGivers enable your loved one to continue to live well and maintain independence in their own home. Recognised as providing exceptional care by CQC (Rated 5 Star Outstanding) our professional team is here to support you and your family. Call us to learn more and receive a no obligation Care Consultation or advice.

Exceptional home care throughout Exeter & East Devon

Home Instead Senior Care has provided Exeter and East Devon with the highest quality home care since 2011. Family run, and employing care staff in Budleigh Salterton, Sidmouth, Exmouth, Exeter and Seaton the Company was the first elderly home care provider in the South West to be rated Outstanding by the CQC and the first to receive an Outstanding Rating in all 5 Categories of inspection upon its reinspection. With Home Instead Senior Care you can be assured of exceptional support, knowledge and advice, with dedicated, compassionate care for your loved one.

 

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If you would like to know more about how homecare could benefit you or your loved one please submit your details below.


Advice & Support

Advice and support on ageing from the Home Instead network.

Eldery man celebrating after playing football

How to age well

Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.

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Latest News

Check out the latest news and events from Exeter and East Devon

Nationwide Building Society, Exmouth

Nationwide Building Society

In our quest to make communities and workplaces dementia friendly we were thrilled to deliver dementia training to the staff at the Nationwide Building Society, Exmouth. The group thoroughly enjoyed their session and asked some fabulous questions.

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Cheque Presentation

Memory Cafe's Dream Becomes Reality!

Local home care provider, Home Instead Senior Care is helping the Exmouth Courtney Memory Café to fulfil a dream and is providing the funds to take 50 of its members and carers on an afternoon visit on the 11th December, to see the Christmas Lights and have afternoon tea at Killerton House, a National Trust property near Broadclyst.

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cqc

Featured in CQC Annual Report - leading the way!

Featured in the CQC’s annual State of Health Care Report our office was highlighted as leading the way to prevent hospitalisations through non-injury elderly falls. As an office we could not be more proud of the process we have implemented with the South West Ambulance Trust ensuring clients who suffer non-injury falls receive urgent support. The full report is available via the link and we are featured on Page 25. The extract reads: Home Instead Senior Care Exeter & East Devon, had been keen to find ways to support local ambulance services in reducing hospitalisations from falls. The provider used the traffic light system and post-falls assessment guidance from the South West Ambulance Service Trust and adapted this to develop a training programme for its staff. This helped to reduce pressure on the ambulance service and cut hospital admissions. Home Instead also purchased a special chair with a lifting device to help people off the floor, and the ambulance service trained staff how to use it. Between December 2018 and April 2019, the chair was used more than 30 times and most people avoided hospital. https://www.cqc.org.uk/sites/default/files/20191015b_stateofcare1819_fullreport.pdf

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Cupcakes

Staff Celebrate Success with a Cruise!

Recognising and celebrating Company success is an important part of our ethos and represents an opportunity for staff to get together and enjoy one another’s company. With this in mind the Directors invited all staff to invite a guest and celebrate aboard the Stuart Line Cruise boat for a cruise along the Exe Estuary. Included in the trip was a BBQ meal with glasses of fizz on arrival, needless to say a great time was had by all!

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Top 20 Award 2019

Top 20 Home Care Provider - South West, 2019

Home Instead Senior Care, Exeter & East Devon have been ranked in the Top 20 Homecare Providers in the South West! The Budleigh Salterton based team are thrilled to be placed in the South West’s Top 20 Home Care Providers following outstanding feedback and testimonials provided by current clients, their families and friends. Recent comments included: The whole team are fantastic and have made such a massive difference to mum; life and her quality of life. They are also wonderfully supportive of myself and my brother. Simply the best! Susan T (daughter of client) We have been using Home Instead since the beginning of the year and are very pleased with the service they give. My elderly Mum thinks they are lovely, and I have no qualms at all about them. They are caring and considerate and I would recommend them without reservation. Anita L (daughter of client) A totally reliable and supportive service. I am given total peace of mind. Sandra D (wife of client) The homecare.co.uk awards are based on over 16,000 independent reviews. Reviews which are made by the most important people - our clients, their friends and family, who clearly endorsed and approved of the outstanding care services the team provide. Vanessa McGlade, Owner and Director said: “We are so proud of our team, every one of our staff strives to provide the very best care possible – to be named a Top 20 Care Provider in the south west is fabulous, it’s a true testament to everyone’s collective hard work and dedication. There can be no better accolade than these reviews from our clients and their families.” Home Instead Exeter & East Devon provides care throughout the East Devon area including Exeter, Exmouth, Sidmouth, Woodbury, Ottery St Mary, Axminster and Lyme Regis. The office is proud to have achieved an overall Review score of 9.9/10 – Homecare.co.uk 2019 – Top 20 Awards South West

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