“ Pam and the two Veronica's provided services to my husband over a 3 week period when he was discharged from hospital. They were absolutely exemplary in their care and attention and I really cannot praise them too highly. Their timekeeping, cheerful attitude and kindness was superb and I would have no hesitation in recommending them ’’

Daughter of Mr W, Ashtead

We wish to thank you for the care of our father over the last two years.  The Caregivers who have been with him from the start could not have been more caring, helpful and loving.  They are a credit to themselves and Home Instead.  They have gone over and above the call of duty and we will be eternally grateful.  Dad wished to stay in his own home and they have facilitated that.  ....  Whilst we are sad, our father had a long life, well lived.  Our most sincere thanks go to all the Caregivers and we would not hesitate to recommend Home Instead.

Mrs J, Epsom

When my daughter arranged for me to have weekly visits from Home Instead I was a little doubtful as to if it would work for me, I am a very independent 93 year old. However Home Instead has given me my freedom from day to day problems, plus new friends. They carefully selected Robert and Brian who have similar interests to mine and now I look forward to their visits every week. But even more than this I know that Home Instead is there to help if I have a problem. Nothing is too much trouble. I am happy and my daughters don't have to worry. I look forward to each day knowing I am safe and I have a whole new set of friends who really care.

Mrs B, Leatherhead

Thank you so much for inviting me to your workshops and for easing the way for me to attend.  I did find them helpful and I was impressed with the way you incorporated questions and contributions into your presentation. Home Instead is making a great difference to our life and we feel we have "friends on our side"

Mrs H, Fetcham

My family and I would like to thank you for the wonderful service you have provided at such a difficult time.  Home Instead have been professional and caring in all their dealings with us and I would have no hesitation in recommending you to anyone requiring care and companionship.

Mrs S, Morden

My biggest wish was to keep Dad out of a home for as long as possible.  I wanted to keep normality for him as I know that is what he would have wanted.  I was not sure how it would work out having carers come into Dad but I have to say it was one hundred percent the right decision to make.  He was very happy with his girls as he referred to them, he looked forward to each visit.  I want to thank the girls for putting up with his little ways, for their compassion, for being good people, for being themselves.   I could not have asked for more for my Dad.  My Dad loved all his carers and I am so glad that we chose Home Instead.

Mr R, Fetcham

I just wanted to say how much I've appreciated the care and dedication you have all shown since you have been looking after my mother. It's made a huge difference to both of us during what has been a very difficult time.

Mrs V, Epsom

I am writing to sincerely thank you and your team at Home Instead for the care and support you provided for my dad during the last month of his life. Despite his increasing loss of independence and ill health, he looked forward to your carers' visits and was able to feel safe and cared for, thanks to their genuine interest and attention to detail. Finding a company willing to treat our dad as the special person that he was made a great difference to all our lives. Please give our grateful thanks to all the team - they really are extraordinary carers.

Mr S Dorking, Epsom

Thank you to the management of Home Instead in Epsom and their CAREGivers, for the care they provided to my mother and for the ways in which they went far beyond the call of duty and made it possible for her to remain at home.


Hoorah for Home Instead


I really look forward to Fridays when Marina comes to see me!


I didn't realize that such a professional service was out there, I am so pleased with the CAREGivers that Home Instead have matched me with are so lovely. We really look forward to seeing them.


Without the superb care that I have been receiving from Home Instead, I could not be living the life I want to lead in my own home. I have made some really lovely friends that I know care for me.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver