Personal Care in Epping Forest

Relationship-led and supportive Personal Care in Epping Forest from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Epping Forest Personal Care team, here to help every step of the way

Personal care is essential for many clients wanting to remain at home comfortably and with dignity, especially as mobility and health needs change. Rated 10/10 on homecare.co.uk, our personal care service provides respectful, compassionate assistance with everything from bathing and dressing to more complex tasks. With minimum one-hour visits, we have the time to deliver care at a comfortable pace, focusing on both practical needs and emotional wellbeing.

Two women playing the piano, focused on sheet music, against a wooden wall background. Personal Care at Home Instead Epping Forest

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Why Personal Care may be right for you

We are a family-run office where each client is treated like a member of our own family. Unlike many providers, our Care Professionals don’t wear uniforms, which makes the experience feel more relaxed and natural for clients. For individuals with dementia, consistency is key, and we ensure a small, familiar team visits regularly, so clients have the same friendly faces they trust. Our team is trained in advanced care needs – like catheter and stoma care – and we’re regulated by the CQC, ensuring the highest standards of quality and reliability in everything we do.

A smiling woman in green pours coffee for an elderly man at a table with a chessboard and flowers. Personal Care at Home Instead Epping Forest

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Two men sit at a wooden table with coffee cups, looking at a smartphone. Art is hanging on the wall behind them. - Home Instead

The team at Home Instead have been a pleasure to deal with. We are new to this but the carers have been lovely, very caring and friendly.

Review from W K (Wife of Client)

A person playing checkers, moving a white piece on a checkered board with black and white pieces. - Home Instead

Absolutely brilliant all round. The staff are very pleasant and caring, nothing is too much trouble.
Thoroughly recommend!

Review from Gerry H (Son of Client)

A woman and an elderly man sit at a kitchen counter near large windows, engaged in conversation and smiling. - Home Instead

Excellent, always very helpful.

Review from Neil H (Client)

Client with Care Professional - Home Instead

Very professional and confidence building.

Review from Tony F (Husband of Client)

An elderly woman and a younger woman playing a board game at a table, with framed art on the wall behind them. - Home Instead

We have used Home Instead for about 18 months and we have found them more than helpful and always ready to oblige in any task. It is always done with a cheerful manner and my husband and I look forward to their visits. They always arrive on time and we are informed if they are going to be late because of traffic or weather. Our dealings with the office have been very professional.

Review from P M (Client) assisted by family/friend

An elderly woman with white hair opens the door to greet a visitor carrying bags, against a brick wall background. - Home Instead

Punctual, friendly, considerate and thoughtful carers. The office staff are extremely efficient and thorough, well informed, always helpful and always available. We would highly recommend this company.

Review from D M (Client) assisted by family/friend

A person playing checkers, moving a white piece on a checkered board with black and white pieces. - Home Instead

We have used Home Instead (Epping) to care for my cousin who is a happy but vulnerable chap in his 60s for over three years now. We are so happy we have as he is very well cared for and knows and likes the team.

Review from Graeme I (Cousin of Client)

Two people sit at a table with coffee, engaging in conversation. A plant and flowers are in the background. - Home Instead

Brilliant-first class and more than highly recommended.

Review from J H (Client)

Client with Care Professional - Home Instead

Truly outstanding quality of care which has enabled me to continue living independently in my own
home for the past 8 years. The care has been flexible and tailored to my changing needs. The continuity
of care givers has been marvellous and I enjoy seeing carers I know well. Top Marks! –

review from V C (client)

A man playing the piano while a woman in a purple blouse stands nearby, smiling and clasping her hands. - Home Instead

Always very helpful when visiting me and exceptionally so yesterday when I was not well. A first-class service.

Robert F - Client

Client with Care Professional - Home Instead

We have used Home Instead for around seven years and cannot recommend them highly enough! Their care professionals are exactly that – caring and professional. The benefits to her have been remarkable, both practical and emotional. The communication found with caregivers and management is excellent, and the additional services available make the overall relationship very reassuring.

Keith C - Son of Client

Client with Care Professional - Home Instead

I found Home Instead to be very professional and very respectful of my mother’s needs, always on time and kept me informed of anything that they thought could be out of the normal. Every lady that cared for my mother was excellent in their work, and very friendly. I would recommend this company.

RM - Son of Client

Client with Care Professional - Home Instead

The ladies that come in are friendly and chatty.
They are very caring and work at my pace.
I never feel rushed. I am very pleased with the service.
The admin and service leads always try and be flexible with my bookings.
I’d recommend the service.

Peggy F - Client

A person playing checkers, moving a white piece on a checkered board with black and white pieces. - Home Instead

Brilliant-first class and more than highly recommended.

J H - Client

A person playing checkers, moving a white piece on a checkered board with black and white pieces. - Home Instead

I’m writing to express my deepest gratitude for the exceptional care you provided to my father during the last months of his life. Your team’s kindness, patience, and respect towards him were a great comfort not only to him but to the family. The care and genuine compassion shown by your staff will always be remembered very fondly and we count ourselves so lucky to have met each of you.

My mother has shared with me how much the friendships she developed with Wendy and Jane mean to her. Their presence has been a reassuring comfort and I cannot thank them enough for being there for her as well.

Home Instead fought for dad every day when he was in Hospital against a system which is under way too much pressure and bureaucracy. Thank you, from the bottom of my heart.

I am also reaching out with a special thanks to the carers who were with my father when he passed away. Unfortunately, I didn’t catch their names during the brief times we met, but their sensitivity and kindness during such an intense and difficult moment did not go unnoticed. Please convey my heartfelt thanks to them; I cannot imagine the emotional toll it takes and I hope they are doing okay.

The entire team has been nothing short of wonderful, and it is clear to me that it takes extraordinary people to do what you do every day.

Thank you once again for everything.

David, son of Client

Tailored Personal Care in Epping Forest

Our personal care addresses both basic and complex needs to support independent living. During the initial consultation, we’ll discuss everything from daily routines to health requirements. This allows us to create a detailed Care Plan, which can include assistance with bathing, toileting, mobility support, and meal preparation. For instance, one of our clients, Mr. Johnson, enjoys starting his day with a warm bath, and his Care Professional ensures he is comfortable, safe, and ready to face the day. From helping with dressing to gentle reminders for medication, we’re here to support each client’s unique needs.

Tailored Personal Care in Epping Forest

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
View All

Get in touch today to
see how we can help

Get in touch

Trusted Personal Care from experienced home care professionals in Epping Forest

Our dedicated Care Professionals are supported by an experienced office team that coordinates every visit, ensuring continuity and reliability. Under the guidance of our Head of Care Professional Training, Debbie, our team receives extensive training in areas like dementia, mobility support, and end-of-life care. This combination of skill and empathy means clients receive the support they need, backed by an office team that’s always available for questions, scheduling adjustments, or to address any emerging needs. Families can rest easy knowing their loved ones are in capable, caring hands.

A woman in a green top smiles while sitting across from an older person in a blue top. Personal Care at Home Instead Epping Forest

Additional support and activities in Epping Forest

Our commitment to quality care extends into the community. We run monthly Memory Lane Cafés and Dementia Information Drop-ins to support clients and their families, and we work closely with organisations like Essex Police on scam awareness. With community events like our tea dances and partnerships with local GP surgeries, we aim to build connections and foster a supportive environment for clients and their families in Epping Forest.

Woman in green hoodie smiling at elderly woman in gray coat holding a puzzle magazine, outside a building. Personal Care at Home Instead Epping Forest

FAQs

Reach out and talk to the Epping Forest team today

Enable your loved ones to continue to live their life with the support of the Epping Forest team. If you would like more information about our high quality Personal Care service, please call us on 01992 666777, or fill out the form below.

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