Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home Help & Housekeeping in Epping Forest
Relationship-led and supportive Home Help & Housekeeping in Epping Forest from compassionate and experienced home care professionals.
Enquire about care
The Epping Forest Home Help & Housekeeping team, here to help every step of the way
Home help and housekeeping aren’t just about keeping things tidy—they’re about helping clients maintain independence and live comfortably in their own homes. In Epping Forest, where we provide care across Ongar, Waltham Abbey, Old Harlow, Chigwell, and beyond, our support covers everything from light housekeeping and laundry to meal preparation and companionship. With our minimum one-hour visits, we take the time to check in, see how a client is truly feeling, and make sure their home is a safe, welcoming place.
Get in touch today to
see how we can help
Get in touch Why Home Help & Housekeeping may be right for you
Unlike other companies, we don’t wear uniforms, making our visits feel more like a friend or family stopping by rather than a clinical care visit. This approach keeps things relaxed and friendly, while also maintaining dignity and respect for each client. As a family-run office with a 10/10 review rating on homecare.co.uk, we’re proud to offer a unique, relationship-focused service that goes beyond ticking off household chores on a checklist. Our Care Professionals get to know each client’s preferences and routines, so it’s never “just another visit.”
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The team at Home Instead have been a pleasure to deal with. We are new to this but the carers have been lovely, very caring and friendly.
Review from W K (Wife of Client)
Absolutely brilliant all round. The staff are very pleasant and caring, nothing is too much trouble.
Thoroughly recommend!
Review from Gerry H (Son of Client)
Excellent, always very helpful.
Review from Neil H (Client)
Very professional and confidence building.
Review from Tony F (Husband of Client)
We have used Home Instead for about 18 months and we have found them more than helpful and always ready to oblige in any task. It is always done with a cheerful manner and my husband and I look forward to their visits. They always arrive on time and we are informed if they are going to be late because of traffic or weather. Our dealings with the office have been very professional.
Review from P M (Client) assisted by family/friend
Punctual, friendly, considerate and thoughtful carers. The office staff are extremely efficient and thorough, well informed, always helpful and always available. We would highly recommend this company.
Review from D M (Client) assisted by family/friend
We have used Home Instead (Epping) to care for my cousin who is a happy but vulnerable chap in his 60s for over three years now. We are so happy we have as he is very well cared for and knows and likes the team.
Review from Graeme I (Cousin of Client)
Brilliant-first class and more than highly recommended.
Review from J H (Client)
Truly outstanding quality of care which has enabled me to continue living independently in my own
home for the past 8 years. The care has been flexible and tailored to my changing needs. The continuity
of care givers has been marvellous and I enjoy seeing carers I know well. Top Marks! –
review from V C (client)
Always very helpful when visiting me and exceptionally so yesterday when I was not well. A first-class service.
Robert F - Client
We have used Home Instead for around seven years and cannot recommend them highly enough! Their care professionals are exactly that – caring and professional. The benefits to her have been remarkable, both practical and emotional. The communication found with caregivers and management is excellent, and the additional services available make the overall relationship very reassuring.
Keith C - Son of Client
I found Home Instead to be very professional and very respectful of my mother’s needs, always on time and kept me informed of anything that they thought could be out of the normal. Every lady that cared for my mother was excellent in their work, and very friendly. I would recommend this company.
RM - Son of Client
The ladies that come in are friendly and chatty.
They are very caring and work at my pace.
I never feel rushed. I am very pleased with the service.
The admin and service leads always try and be flexible with my bookings.
I’d recommend the service.
Peggy F - Client
Brilliant-first class and more than highly recommended.
J H - Client
I’m writing to express my deepest gratitude for the exceptional care you provided to my father during the last months of his life. Your team’s kindness, patience, and respect towards him were a great comfort not only to him but to the family. The care and genuine compassion shown by your staff will always be remembered very fondly and we count ourselves so lucky to have met each of you.
My mother has shared with me how much the friendships she developed with Wendy and Jane mean to her. Their presence has been a reassuring comfort and I cannot thank them enough for being there for her as well.
Home Instead fought for dad every day when he was in Hospital against a system which is under way too much pressure and bureaucracy. Thank you, from the bottom of my heart.
I am also reaching out with a special thanks to the carers who were with my father when he passed away. Unfortunately, I didn’t catch their names during the brief times we met, but their sensitivity and kindness during such an intense and difficult moment did not go unnoticed. Please convey my heartfelt thanks to them; I cannot imagine the emotional toll it takes and I hope they are doing okay.
The entire team has been nothing short of wonderful, and it is clear to me that it takes extraordinary people to do what you do every day.
Thank you once again for everything.
David, son of Client
Tailored Home Help & Housekeeping in Epping Forest
Home help services solve both practical and emotional needs by ensuring clients have a comfortable, well-maintained home while staying socially connected. When we come out to create a Care Plan, we work with families to decide what would be most helpful – whether that’s regular housework, meal prep, grocery shopping, or even some gardening. One client, Mrs. Thompson, loves fresh flowers, so her Care Professional helps her choose a few each week and arranges them around the house. It’s these personal touches that make a real difference, supporting both independence and wellbeing.
Get in touch today to
see how we can help
Get in touch Trusted Home Help & Housekeeping from experienced home care professionals in Epping Forest
Our team of Care Professionals is at the heart of what we do. Carefully selected and trained, many of our team members have been with us for over a decade, embodying the values we stand for. They receive specialist training under Debbie, our Head of Care Professional Training, learning practical skills as well as compassionate care techniques for dementia and other conditions. The Epping Forest office-based team is always on hand to coordinate care, respond to changes, and ensure each client has reliable, continuous support.
Additional support and activities in Epping Forest
Beyond individual care, Home Instead Epping Forest is committed to supporting the local community. We’re active in initiatives like Essex Police’s Scam Awareness program and host Memory Lane Cafés and Dementia Information Drop-ins to keep families informed and involved. We publish a ‘What’s on Where’ guide to local events and groups, full of ideas of new things to do and places to visit. Our monthly Sparkle Magazine for our clients is a great source of quizzes, puzzles and stories. Events like our summer tea dances and support for local activities like Epping at the Movies help create social connections for clients, families, and Care Professionals alike. For us, it’s about creating a community that feels supported and engaged.
FAQs
- Which towns and postcodes do the Epping Forest team service?
Our office provides care for people at home in the following areas:
Collier Row, Waltham Abbey, Buckhurst Hill, Chigwell, Epping, Church Langley, Old Harlow, Chipping Ongar, Potter Street, Theydon Bois, Chigwell Row, Abridge, Havering-Atte-Bower, Coopersale, Thornwood Common, Stapleford Abbotts, Epping Green, High Ongar, Matching Green, Toot Hill, Matching Tye, Willingale, Lambourne End, Hastingwood, Fyfield, Upshire, Magdalen Laver, Abbess Roding, Passingford Bridge, How Green, Foster Street, Beauchamp Roding, Hare Street, Theydon Mount, Shellow Bowells, Debden Green, Cutlers Green, High Laver, Clatterford End, Clatterford End, Loughton, Mount End, Stanford Rivers, Housham Tye, Bobbingworth, Newhall, Greensted Green, Threshers Bush, Norton Mandeville, Cannon's Green, Little Laver, Pedlars End, Berners Roding, Fiddlers Hamlet, Coopersale Street, Bovinger, Newman's End, Epping Upland, Theydon Garnon, Norwood End, Greensted, Blackcat, Little End, Lower Bobbingworth Green, Stapleford Tawney, Woodhatch, Moreton, Woodend, Hobbs Cross, Colliers Hatch, Matching, Loyter's Green, Churchgate Street, Gilden Park, Ivy Chimneys, North Weald, Navestock, Forty Acres, Marden Ash, Witney Green, Jack's Hatch, Severs Green, Harlow Tye, Carter's Green, Birds Green, Pigstye Green, Bowlers Green, Shellow Cross, Tilegate Green, Wall's Green, Miller's Green, Steward's Green, Copthall Green, Tyler's Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RM5 2, RM7 8, IG9 5, IG10 2, IG10 1, IG9 6, RM5 3, IG10 3, IG10 4, CM16 4, RM4 1, CM16 7, IG7 6, CM17 9, EN9 3, EN9 1, CM16 6, CM16 5, CM5 9, CM17 0, CM5 0
Search here if you cannot see your town or postcode - Is Home Instead Epping Forest a locally owned home care organisation?
Home Instead Epping Forest is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - When should I or my loved one consider using home help care?
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
- What happens if my need for home help changes?
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
- Is there any housework you are unable to do?
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Reach out and talk to the Epping Forest team today
Enable your loved ones to continue to live their life with the support of the Epping Forest team. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01992 666777, or fill out the form below.
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
