Relationship-led and supportive home care in Portobello & Joppa from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our locally managed team provides personalised home care in the Portobello & Joppa area of Edinburgh, with our Care Professionals delivering support that’s uniquely tailored to each client’s needs and understand that no two clients are alike. As a Care Inspectorate ‘Excellent’ rated provider and Top 20 Home Care company, we carefully match our Care Professionals and Clients to create genuine, lasting relationships. We love helping our clients stay connected to their community, whether it’s a peaceful afternoon at Portobello Beach, enjoying fish and chips on the promenade, or taking a gentle stroll through Rosefield Park or a relaxing lunch in The Beach House Cafe. From one-hour visits to around-the-clock care, our experienced team offers comprehensive support including specialist dementia and Parkinson’s care, all while maintaining close relationships with GPs and healthcare teams.
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Based here in Edinburgh, our local office team coordinates personalised home care across Portobello and Joppa with attention to detail and taking the time needed to understand each client’s individual support needs, routines and interests, creating flexible care arrangements to perfectly fit their lifestyle. Our supportive visits are an hour or longer, which means our Care Professionals can focus on providing attentive, thorough support without watching the clock. We adapt our care as needs change, helping clients maintain their independence while living comfortably in their own homes for as long as possible with complete peace of mind.
The difference in quality care has far-reaching benefits, as noted by our clients and their loved ones. Elizabeth, a client’s wife, shared, “What is important to me is that the carer manages to get my husband to change into gardening clothes and back again after getting him to do some work in the garden and still keep him in a good mood. I take my hat off to her!” Karen, the daughter of a client, stated, “We have been using Home Instead for our mum for four years now and have been very happy with the care she has received… My mum now has a team of 4 staff who visit so she had some support every day.” These testimonials, sourced from homecare.co.uk, attest to the exceptional care and support our team provides.
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see how we can help
Our experienced leadership team for Portobello and Joppa brings over 40 years of combined Home Instead service, with Allana, Beth, Cara, Kathryn and Kirsty holding qualifications in Health and Social Care and Leadership and Management. Based at our Edinburgh office, we understand how important finding the right care is for local families, and we’re always here to answer your questions and provide guidance. Many of our Care Professionals have been with us for years, which speaks to how we value and invest in their ongoing development through comprehensive training. We’re a close-knit team delivering personalised home care across the community, ensuring every client receives consistent, high-quality support that truly makes a difference to their daily lives.
Working closely with the local Portobello and Joppa community, supporting clients and their families. Throughout the year, we host practical Care Conversations sessions at our office, covering essential topics like Understanding Dementia and Power of Attorney, whilst our free Dementia Workshops provide vital guidance for families. Our community activities include Macmillan Coffee Mornings, ‘Be a Santa’, and charity events like our recent One Million Steps challenge for Diabetes UK.