Relationship-led and supportive home care in Merchiston & Polwarth from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our home care in Merchiston and Polwarth helps clients to remain independent in the comfort of their own homes, with visits that are never rushed or impersonal. As a Care Inspectorate ‘Excellent’ rated provider, our Care Professionals spend quality time with their clients, getting to know them while providing thoughtful support and companionship. We love taking our clients on local outings, whether it’s a peaceful afternoon at Café Florentin or taking a gentle stroll through Harrison Park or along the Union Canal. As a recipient of the Top 20 Home Care Provider award, we’re delighted to be supporting clients across Merchiston and Polwarth and the surrounding areas in the independence they value.
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We believe that our quality care at home services across Merchiston and Polwarth provide leisurely, meaningful visits, which is why our care visits are always a minimum of one hour, to ensure our Care Professionals can deliver the care required at a comfortable pace for our clients, with plenty of time for conversation & companionship. Our office team carefully matches our Clients and Care Professionals, this approach helps to build genuine connections, with longer visits allowing us to fully focus on the individual needs of our clients to create lasting, trusting relationships that enhance their daily lives.
Clients regularly share positive stories of how we have supported them and their loved ones. Frederick, a client’s husband, shared, “I couldn’t ask for more sympathetic treatment by all the staff. My two main carers are like family now, and help my wife to enjoy life.” Grant, a client’s son, mentioned, “My dad has Alzheimer’s and the daily visit by the carers provides invaluable additional support and companionship. Home Instead are very proactive in calling me with any concerns and questions the carers have. The overall support provided is excellent.” These testimonials, taken from homecare.co.uk, highlight the compassionate and proactive support our team provides.
Let's have a chat to
see how we can help
Our leadership team brings over 40 years of combined Home Instead experience to the Merchiston and Polwarth areas. Allana, Beth, Cara, Kathryn and Kirsty work closely together from our local office, supporting and managing our dedicated team of Care Professionals. We’ve helped our team achieve qualifications in Health and Social Care, Leadership and Management, ensuring they have the skills and confidence to deliver exceptional care to our clients. Our door is always open and we take time to truly understand both the needs of our Care Professionals, clients and their families.
We work year-round to support our clients in a range of local activities and events in the Merchiston and Polwarth communities. Our office team hosts regular Care Conversations workshops at our office, helping families understand important topics like Dementia Care, Power of Attorney and navigating care options available in the area. Throughout the year, we organise community initiatives, including ‘Be a Santa’ bringing festive cheer to isolated older adults in the community, and recently we completed the One Million Steps challenge for Diabetes UK.