Meet the team
owner, Akroyd,

Owners - Steve & Julie Akroyd

We own and run the East Cheshire office of Home Instead Senior Care, based in Chelford.

We started the business in January 2007 after a life spent in the corporate world.

Steve has a doctorate in Behavioural Psychology, and has spent 30 years working with IT companies, most recently as a consultant to HMG for Central Government departments, until a stroke curtailed his career.

Julie, meantime, has spent a number of years in corporate sales. She is a truly caring person and before setting up the business had experienced being a carer at close hand. Following the death of her mother at an early age, Julie looked after her grandmother for over 26 years. Despite this, she was involved in a number of other activities and held down a full time job and as they say, “ask a busy person! “Julie is always there to help and make things happen.

Steve takes care of the day to day running of the business, to guide and direct overall performance. Julie, on the other hand, takes care of the team in the office and also oversees client services to ensure that our clients are receiving the care they need and that families are happy with the support being provided.

“It is a real privilege for us to do the work we do not only to work together but also to work so closely with people in the local community.”

They live locally along with their cat and when they aren’t  working, they like to go travelling to see other parts of the world, and of course, they can always find time to meet up with friends for a good meal out.

CAREGiver

Our CAREGivers

Our CAREGivers are committed to providing a reliable, compassionate and friendly care service. Their passion and dedication is an inspiration and they arrive at a Client’s home with a smile and a friendly welcome. Many of our caregivers entered the care sector because they want to make a difference to the lives of the elderly; every day they provide personal care, companionship and comfort.

If you are interested in making a real difference to the lives of older people in East Cheshire, please call us on 01625 860992 or go onto our website www.homeinstead.co.uk/eastcheshire and click on the link Contact Us and then click on Employment Enquiry.

Care Manager

Kinga Stepien-Bialy, Registered Care Manager

Hello, I am the Registered Care Manager at Home Instead East Cheshire. I live in Macclesfield and I am delighted to be working with such a great care company and a wonderful team. 

I have experience of care, both in a professional capacity and also in my personal life. I gained my first experience of care when looking after my grandmother; I helped with her daily living care and saw how being able to stay in her home improved her quality of life and what a difference good quality care can make. 

It is sometimes forgotten that older people have a wealth of knowledge and interesting experiences and stories to share. In fact, whilst out on a service call, I was able to share my love of art in a long discussion with one of our 98 year old clients, leaving my colleagues wondering where I had got to! 

I live by the ethos of treating others how you would wish to be treatedyourself. This motto is extremely important within the care sector, because you can then guarantee that you are providing someone with only the best care, combined with dignity and respect. 

When I’m not working, I am passionate about classical music, I enjoy walking locally and in Derbyshire and Wales; as mentioned I also love art (although I don’t paint), my favourite artist is Salvador Dali.    

clients, client, liaison, support

Deborah Mape - CAREGiver Liaison

Hello, I am Deborah. My position as CAREGiver Liaison Officer is working towards offering comprehensive support  to all of our CAREGivers. From initial application, through to first calls and regular touchpoint opportunities including supervisions, appraisals and support visits I ensure that we provide the highest level of support possible.   The door is always open and the kettle is always on! 

Out of office hours, I enjoy exploring new places and spending time with my family and friends.

CAREGiver, support, training, Quality, Assurance

Sue Holmes - Client Liaison

Hello, based at the East Cheshire Office, I work in CAREGiver Liaison offering a comprehensive support package to our CAREGivers. This role includes mentoring new CAREGivers, carrying out competency assessments, providing continuing support through our supervision and appraisal processes and, in addition, offering ongoing practical and emotional support through one to one meetings.  I also attend Quality Assurance and Service Review visits, providing advice and support to clients and much, much more.

Out of office hours I like to walk my dog by the canal, I also have a creative side and paint on a commission basis.  Some of my work, such as large wall murals, can be seen around the Cheshire area!

Schedule, scheduler, co-ordinator

Care Coordinator, Rachel Windelinckx

Hi, I'm Rachel and I'm born and bred in Macclesfield. I am the care coordinator at Home Instead which means that my job is to ensure our clients get, not only the right CAREGivers but, those who will deliver the very best HISC branded care package. My background is in care, having worked for the Rossendale Trust for many years, starting as a care assistant and working my way up to that of care manager. 

 I have a strong work ethic and love to look after people, not only our clients but also my colleagues. I feel proud to work for Home Instead, providing care as it should be.

 When I am not working I enjoy travelling and I have been to many places but visiting Japan is still on my list of things to do. I love to read and spend time with my lovely Springer Spaniel.

 

finance, money, invoice

Tracy Garlick - Finance Administrator

Hi! My name is Tracy and I am the Finance Administrator at Home Instead East Cheshire.  Day to day, I am responsible for making sure that our clients are billed correctly and that CAREGivers receive the right amount of money in their pay-cheque.

I was born and raised in Macclesfield and I love spending my free time taking walks in the countryside with my daughter. We also spend our leisure time swimming in the local swimming pool as well as spending time with our family.

Recruitment, jobs, interviews, social media, retention

Helen Bradley - Recruitment and Engagement

Hello….. A little about me, I have worked in the Care Sector in human resources for over eight years. At Home Instead Senior Care I am responsible for recruitment and staff retention. I relish the challenge and opportunities that this role brings in successfully recruiting passionate local CAREGivers to support the daily requirements and needs of our valued clients.

I am planning recruitment events across our local area (Wilmslow, Macclesfield and Congleton to name but a few) so please look at and LIKE our Facebook page for more information. I look forward to meeting you and telling you more about the roles that we have on offer.

My Family and I live in Wilmslow, although I am from North Manchester originally. We like to spend our time on days out, walking in the beautiful countryside in Cheshire, movie nights with popcorn and watching Formula 1.

train, training, trainer

Bev Dingle - Trainer

Hi, I’m Bev.  I have worked in the care sector for 28 years in different roles and environments, becoming and NVQ assessor and Care Manager.

I have worked for Home Instead for over 3 years and feel privileged to work for a company that are so passionate about their clients and caregivers.
I currently support our new care Givers through our 3 day training programme and support them to achieve our high standard of care, as well as ensuring our current Care Givers are receiving up to date training.

I am a proud Mum of three boys and a Nana, my leisure time is spent with friends and family and when the weather permits, camping far and wide

administration, office, clerical, reception

Teryl Knowles - Office Administrator

Hello, my name is Teryl and I am the Office Administrator.  Born in Macclesfield, I live locally with my family in Ollerton.

After working in banking, sales and youth work I am delighted to be working with such a great care company.

Having first hand experience of looking after an elderly, disabled parent, I appreciate the wonderful service Home Instead provides.

When not working I enjoy anything to do with horses and walking our Jack Russell Terrier, Hector.

 

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady