Meet the Team

Melissa Field

Melissa Field: Office Manager, Recruitment & Retention

Melissa is responsible to ensure our office runs like a well oiled machine! She also works to recruit and retain the special people who become our CAREGivers.  Melissa is truly passionate that we we maintain the Home Instead standard throughout our service to our clients and caregivers

Natalie Watson

Natalie Watson - Care Manager

Natalie is the Care Manager and her role is to set up, supervise and monitor our care packages. Natalie has a solid history home care and is a strong advocate of our personalised approach to every client. Natalie will ensure our care is compassionate, safe and professional.


Wendy Chapman

Wendy Chapman - Client Care Experience Officer

Wendy works alongside Natalie to set up care packaged and provide ongoing excellent care to our clients. Wendy has and attention to detail and memory that is very impressive and she is always up to date with our clients needs

Tracey Towey

Tracey Towey - Client Care Coordinator

Tracey is the engine in our service. She is responsible for the scheduling which means to ensure the right caregiver goes to the right client on time. Tracey works closely with the Care Manager to match caregivers to clients for compatibility and to support both parties with day to day issues. Every day, countless changes challenge Tracey and she handles these with care, common sense and a smile. 

Beverley Cook

Beverley Cook - Finance & Payroll

Beverley keeps us on the straight and narrow as regards our invoicing and payroll. She provides a very human touch to the business yet at the same time providing clear information to our clients and caregivers about their fees and salary. Money is tight in todays climate and we aim to prove we take how your money is handled seriously

Tracey Page

Tracey Page - HR Assistant

Tracey finds the special people we need to be Home Instead CAREGivers. She is a very caring, practical person who gives solid support and honest guidance to new CAREGivers as they tip their toes into the world of social care.

Linda Hazelton

Linda Hazleton - Community Service Representative

Linda is the voice and face of Home Instead in our local community. She knows are values and service well having worked her way up to Senior Caregiver and assisted us on a number of public engagements. We grow our service by building meaningful relationships in the community and once built, we work to maintain those personal contacts. This involves personal meetings with health professionals, community volunteers and business people; plus manning a stand at a public fayre such as the Older Peoples Crucial Crew or joining in with relevant charity fundraisers such as Alzheimers Memory Walk. Linda is honest, professional and very caring - just the qualities we aim to display in our day to day work with the elderly.

Home Instead CAREGivers

Our CareGivers

We have a great team of caring, dependable, professional and friendly CAREGivers. Many have cared for close relatives or have worked in other care settings. What sets them apart is their willingness to share their heart with clients while maintaining a professional relationship. Our CAREGivers work hard to encourage our clients to live life to the best standard they can achieve and hold on to their independence.

We are recruiting now and welcome enquires from people who feel they have the qualities to be part of the best care team in Tendring!

Jean Allen

Jean Allen: Franchise Owner

Jean is the owner and business manager for this service. She is a nurse and a midwife and has worked in care all her career, including a 15 year stint in developing countries such as Iraq and Kosovo. To such ends she is used to high pressure work and dealing with peoples’ needs that vary from the basic to the complex. Jean's goal for this service is for it to be a valuable resource for the community and to deliver a high quality service that is very professional and reliable. Her goal for her staff, office and CAREGivers, is that they feel valued and respected.


CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady