We have a passion for providing award-winning home care to the people of Tendring, whether that’s in Brightlingsea, Clacton, Frinton, St Osyth, Walton or beyond.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Jean is our business manager and franchise owner. Jean has a lifetime of delivering care first as a nurse, then a midwife and then working in developing countries. Her loyal team say that Jean has 'care' written through her like a stick of rock.
Ben our General Manager is passionate about delivering continuity of care and ensuring each client’s desired outcomes are met. He's committed to providing outstanding care to our clients, and an exceptional care employment experience for our valued Care Professionals.
Louise manages the day to day operations of Home Instead. She keeps a keen eye on ensuring our services are tailor-made, top quality and person-centred for every single client. The type of care you would wish for your own family.
As Head of People, Jo aims to serve as a role model for the Home Instead culture of promoting diversity, equity and inclusion. Jo has an approachable, friendly nature and an open door policy. She leads on recruitment, retention and employee relations.
Head of People
Marie manages all aspects of client care. She works with the Field Care Supervisors to support our Care Professionals ensuring our clients receive professional, compassionate, tailor-made care and support.
Client Experience Manager
Barbara can be found out and about supporting our Care Professionals in the field and maintaining regular contact with our clients and their families. As a great communicator and Care Pro herself Barbara is perfect for this role.
Field Care Supervisor
Jenny is our On-Call Field Care Supervisor supporting our Care Professionals over the weekends. Jenny has experience as both a Care Pro and as a police 999 call handler so her calm, cool demeanour make her perfect for this role.
On-Call Field Care Supervisor
Jo supports and mentors her fellow Care Professionals, helping to ensure they provide the best care possible for our clients. She also carries out care consultations and service reviews with potential and existing clients, and supports our on-call services.
Field Care Supervisor
Tracey plans and co-ordinates the care of our clients, ensuring that the right care professional goes to the right client at the right time. We know this as scheduling!
As well as being a Care Professional, Rae also works as part of our scheduling team helping to ensure each client gets the right care, at the right time from the right Care Professional.
As Senior Care Professional, Helen not only provides outstanding care to our clients but she also visits prospective, new clients to carry out care consultations helping us ensure they get exactly the right care. She's also a great mentor to her colleagues.
Senior Care Professional
Maria has a cheery disposition and an enthusiastic, 'can do' approach to life. Maria's role as People Experience Co-ordinator includes supporting our HR function, looking after the welfare of our Home Instead team and leading on the training of stomas and catheter care.
People Experience Co-ordinator
Clare uses her experience in the recruitment industry to attract new talent to our Home Instead team. She is always on the search for kind, compassionate, dedicated Care Professionals to help us support more clients to live independently.
Jo is our part-time Community Development Officer. She's passionate about partnership working and reaching out to those who need support to stay independent, letting them know about the amazing difference our Care Professionals make to their clients each and every day.
Community Development Officer
As Compliance Co-ordinator Liz works hard to ensure we adhere to the standards, polices and procedures set out to help us deliver safe, high quality care to each and every client, each and every time we visit. As someone with an eye for detail Liz is a safe pair of hands.
Kayleigh is our Finance Manager and looks after our financial health here at Home Instead. She manages our cash flow, makes sure our staff and suppliers get paid on time and reviews financial reports and forecasts. She's a numbers kind of gal.
Home Instead enable my father to live at home with support and provide peace of mind to his family. They have been a continual support after a sudden bereavement and we cannot recommend them highly enough.
Very caring staff, absolutely brilliant service. Great to know my mum is in good hands.
Our son Tim benefits from the interaction with his Care Professionals and enjoys the activities. We benefit from the respite, so it’s win/win.
Ray and Tessa Bone
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